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March 2024 by Minah Davis
TERRA WAS AMAZING! THEY GOT ME IN AND OUT, SUPER FRIENDLY, CLEAN WORK SPACE! THE WHOLE STAFGING AMAZING EVEN THE PREGNANT LADY IN THE FRONT
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March 2024 by Cassi Green
Sara was amazing!!!!
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June 2023 by Stacy O.
I would give this place a negative star if possible. Don't go here unless you want to feel like a murderer on trial. The office manager kept yelling and spitting at me like I was a lying. Couldn't get two words out and needless to say, nothing was accomplished. I left this place in tears!!!! Take your business elsewhere if you want to be treated like a normal human being!!!!
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March 2023 by Christine B.
Terrible customer service from my tax preparer. I actually took my documents prior to filing and went elsewhere because she could not explain to me why my return was the way it was. She just kept saying "this is what the software shows"..ok, but why? She was extremely rude
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February 2023 by Dina Johnson
Great place to get your taxes done . they get you in and out really fast and are very thorough and knowledgeable
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October 2022 by Sonia Diaz
Great service, friendly staff and peace of mind
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September 2022 by J H.
Have been traveling and dropped documents off in April to have them sorted. Now I am getting no responses and cannot get ahold of this office and it's September.... Idiotically gave her all original documents and after telling her what I needed she did not pay attention and asked multiple times what I needed done. Will be figuring out how to take my items to a real accountant as these people have literally no idea what they are doing. Run. Run run run as absolutely fast as possible.
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August 2022 by Jenna Irene S.
It was such a hassle to even get an appointment due to all these locations being closed. Then on top of it I leave work early to make it to a 2:00pm appointment for them to no call no show. I waited until 2:15pm and the doors were locked and lights still off. With today's technology I would think they could at least call or text saying something. Very frustrating
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July 2022 by Michael Milburn
My h&r block rep was able to stay late and help me resolve my tax situation as I had not filed for the past 2 years because I thought I owed. This time she and her senior manager were able to get me a refund of $1,700!
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April 2022 by Marcia Baczkowski
Horrible experience. Bob the store manager was RUDE on the phone and in person. Had my taxes done then left and got a call saying they forgot to put in one of my W2s. So I had to go back and had to wait because they had someone else already. Wasted 4 hours of my life with rude incompetent people. Never again!!!!!
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March 2022 by Cindy Reed
Gretnor is professional, well-informed, and a pleasure to work with - I trust her.
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January 2022 by Michael Vercher
Sandi Miller is amazing! I had an urgent tax matter that needed to be handled same day and she was able to help me out and get it done super quickly. She is polite, professional and very personable. I usually wait until the last minute to handle tax stuff, But now that I have Sandi to help me it doesn’t seem so bad! Thank you!!!
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January 2022 by Katee Kate
This has been the WORST tax experience of my life. I used this company because of their huge presence, despite their past reputation. I understand that each experience is different, but for me the latter is the truth. I could’ve received better tax prep, and customer service at the chicken joint. I know better now.
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May 2021 by K Klay
This has been the WORST tax experience of my life. I used this company because of their huge presence, despite their past reputation. I understand that each experience is different, but for me the latter is the truth. I could’ve received better tax prep, and customer service at the chicken joint. I know better now.
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April 2021 by Susanne Hodgson
My experience was hassle free and very pleasant. Masks were required, which I greatly appreciate. My tax professional was very friendly, knew her tax laws and her job. I appreciated the fact of having me wait to file my taxes until after the unemployment $10,200 waiver was entered in their data base, instead of doing my taxes and then having to do an amended return.Lynne Stephenson was wonderful!
