“I highly recommend Soni Ace Hardware.
I had an appointment today to get my brand new generator fixed. It had been sitting for two years and had bad gas in it which was causing it not to turn on. I had the pleasure of working with their awesome mechanic, Mark. There are not enough words in the dictionary to describe how happy I found him. I came wondering in the store looking for answers on what possibly could be wrong with it. And Mark was able to determine what the problem was before even seeing it. I scheduled an appointment with him, I was set on him fixings it for me and only him. His demeanor was very warm and welcoming. He is really amazing at what he does. He is extremely knowledgeable, hard-working professional and nice. He was able to fix my generator with no problem. I've found my mechanic moving forward. As a business owner, it's always really hard to find trustworthy mechanics that can get to the problem quickly and fix it without it costing you an arm a leg, lol. Mark was the angel I prayed for and needed. I'm recommending him to everyone.
The entire staff has a very warm demeanor it feels like family. They even have a very friendly, sweet shop cat named Buddy. Will thank you for your warm smiles. You have a great future in the customer service industry. Susan. Thank you for being so friendly at checkout. I highly recommend this location. This store has everything you need with a great team working there. Thank you again for everything. I wish I could give ten stars.”
8AM - 8PM
9037 Hwy 92, Woodstock“I came in today, 05/02/24, with a list of random items spewed throughout the store. Due to recent life changes my mind was like scrambled eggs. David (unsure what department he’s in) and another associate approached me and asked if I needed help finding anything. I gave them the story of what recently happened. David helped from start to finish and I can’t begin to thank him enough for the care and expertise he gave me throughout my time at this location. The other associate helped as well but was pulled away due to other customers. Thank you David and Thank you Andy (SM) for the associates you all have here.
-Joe Arnold”
“Great store, and great employeesEvery time I've gone into this HD for something I've always been helped in a timely manner and the employees are always nice/helpful.Even the team that comes in to work the night shift (when they DO have to help costumers) are very helpful and try their best!”
“I had a very unique experience at this Lowe's.. A young lady that works at customer service and returns gave me the best Lowe's Customerservice I have ever received and it is not even close. The young lady's name is August. I had a very frustrating issue with an online order. She was very calm and patient. The last Lowe's person at a different location told me I needed to contact FedEx and worked on getting the package to them so they can give me a refund. August picked up the phone, contacted Lowe's online and got the ball rolling for me. She told me what was going to happen and set a timeline that Lowe's online provided.
She did an awesome job and I made sure her manager knew it. Lowe's needs more people like her.”
“Staff is very knowledgeable and helpful. I was refinishing my hardwoods and it was my first time. The staff was very helpful in giving me advice and recommendations.”
8:00 AM - 8:00 PM
575 Molly Ln, Woodstock“So glad I made the switch from Home Depot to lowes. They actually care here and will put in the effort to make sure you get what you need. Thank you Lowe's!!”
8:00 AM - 8:00 PM
575 Molly Ln, Woodstock“So glad I made the switch from Home Depot to lowes. They actually care here and will put in the effort to make sure you get what you need. Thank you Lowe's!!”
“Took my stihl blower in because it wouldn't start and Kyle had it running in less than 2 minutes. Also dropped off my chainsaw chains to be sharpened. Great service and large Inventory of quality outdoor power tools. The ladies at the register were very friendly and knowledgeable.”