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December 2023 by Reagan L.
this chase bank is terrible. i just deposited almost $1,000 in their atm, and it ate all my money without depositing any of it into my account. and now i have to wait up to 10 business days to get my money back!! TERRIBLE.
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July 2023 by Ellen H.
There atm is consistently down like very other week it is down. They have no other atm you can access. Don't recommend this location unless you want to go to another one
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June 2023 by Alexander R.
Kind and helpful staff. Came in having a weird issue with having duplicate checking accounts and they were able to fix it within 30 minutes.
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May 2023 by Barbara K.
I had over $3000 deducted from my Chase checking account over a 7 month period. The money went to T Mobile for a phone and service that I never requested or received. We had to close our checking account which was a thoroughly horrible experience with days spent contacting all of the accounts attached to our banking account. And I had to do it twice because a banker at Chase gave me the wrong routing number. Chase returned the first two months of the fraudulently deducted money. After a few weeks Chase took the money back out of my account stately that the fraud wasn't against me but against my husband. The bank had found this out through a conversation with TMobile. We have a joint account, and my husband had not requested or received anything from TMobile. So we go through the same process again with yet another police report and fraud packet sent to TMobile. TMobiLe has never responded to the fraud claims in any way. Chase Bank is now saying that they will not make any reimbursement because it wasn't reported in the first two months. If that is the reasoning, Chase should have told me that on day 1. Also why wasn't I reimbursed for the final two months of the fraud since that report was within the time line? A truly horrible experience with both Chase and TMobile.
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August 2022 by Not T.
Rude staff and customer service representative acting busy and when I asked one for help they said I can help you but it gotta be quick lol.
