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March 2024 by behnam1856
Donnavin Wilson was the person that help me at this location. He was very professional and courteous . I wanna put a picture of Jonathan.
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December 2023 by Z F
10am open time? In 2023? Several other competitive banks are open at 8 or 9. Might as well open after lunch. Stupid.
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September 2023 by Jakob Houwing
Vivian is absolutely amazing. Got me a business account set up in the time I needed and was super nice and friendly. They all want to help you!
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December 2022 by TONYA JONES BOSHER
Long line, would be better sitting in my car instead of standing inside
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October 2022 by Paola Sanchez
I had a great experience with Adrian and Naki. Thank you so much guys!
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August 2022 by Ryan Haight
This location closes at 4 thumbs down. This location closed its drive thru tellers, another thumbs down, very disappointed with lack of customer service.
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July 2022 by Gabrielle Benson
Always TERRIBLE customer service. Never willing to help with simple withdraws, deposits, etc. always directed to use ATM instead. When asked simple questions about account information was told they couldn’t help and had to make an appointment for another day with a banker. Will go out of my way to avoid using this location.
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March 2022 by Maureen Clark
I walked into this branch yesterday and needed to withdraw $7,000 from my account. A deposit was made the day before into my account. The teller asked me where that money came from. I told her and she asked me to wait she would be right back. (12 minutes later). she came back to the window and told me this was “under review” to come back tomorrow! They froze my account! This is not my branch from my home town. I called the main BofA number and they told me it was turned over to the fraud department! I am livid! The manager there created this mess. I went online to see if this was resolved and it showed a balance below —$881,188.44 on 03/17/2022. Omg. This is outrageous! Do NOT have any dealings with this bank!
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February 2022 by Phil Benitez
Banking has been a nightmare since the pandemic, but Kyle Gilbert-Hansen, the small business banker from this branch has been terrific. He set me up with a check scanning machine for my deposits and followed through until it was set up. Then today I happened to be at a car dealership and it occurred to me to reach out to him to prevent the dealer to run my credit a plethora of times as they often do. Kyle went above and beyond and got me all set up and approved in less than 1 hour. He even followed up with the underwriting team to expedite the process since he knew I was on site. I got a great rate too.Before meeting him I had considered moving to perhaps a smaller bank where I wouldn't be just a number, but now I feel like a valued customer.Kyle deserves major kudos for his commitment to his customers and overall remarkable service. He truly cares about his customers and it shows. Thanks a million, Kyle!
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January 2022 by Donna Hubbard
It says they close at 4:00pm. Doors locked and nobody around at 3:55pm!! Unacceptable business practice here. If these were my employees they would all be fired. No reason for this
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September 2021 by Kirsten Schuman
Went in to this location for the first time today, Ms. Cortes was very helpful and polite! Enjoyed my quick and easy visit! :)
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March 2021 by Bre Ferrand
BOA as a whole. We have been through many changes since our first account in the late 80s, BOA was C&S at the time. Checking, savings, car loans, mortgage, credit cards, children savings...We have stayed, if for no other reason than avoiding the hassle of change.The time has come. Too political and invasion of privacy. Companies need to stay in their lanes and out of politics, try focusing on customer service and less judging. Just the shove we needed to move on.
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March 2021 by Moyo Amadi
Excellent service. PS4 works like new
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March 2021 by Troy Boswell
My experience with this bank gets worse every time
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November 2020 by James Cabral
Banco da América has always been at the forefront in technology and service. always making people's lives easier and no description by color or race.
