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March 2024 by Santiago Patiño
Horrible costumer service, 30 minutes waiting just for them to told me they couldn’t fill my form for the direct deposit for the military, definitely not worth it to have to deal with this bank
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March 2024 by meh wags
I’ve never had a bank teller, roll her eyes and shake her head at me. Reading through the other reviews on this bank, I don’t think they care at all
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March 2024 by Jon Stanford
Absolute distain for their customers provided with a smile. America would be a better place without this bank.
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September 2023 by Bruna Piva
Super rude and racist Staff. The older lady at the cashier was profiling costumers and failed explaining why she was denying a service that was resolved at another location. Waste of time! Disrespectful!
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November 2022 by Randall Oliver
Not only is this the worst bank in Woodstock I'm a Uber Eats driver 3 years and I got a mortgage and and kids to feed and I bought these people over $350 worth of food and they did not tip me not even a dollar awful place the day right before thanks giveing I hope y'all go out of business doing people like this hay what goes around comes around r
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October 2022 by Amanda P.
Awful experience. Came here first thing hand in the morning. There were only three people and helped those, but me. The Mexican lady working there was rude and unprofessional on her job. She told me, I had to call Bank of America support line to resolve an issue I had with my card and that their systems don’t support it. Therefore, she couldn’t help me or either had the courtesy’s to sit me down and discuss. Gladly, I got helped by another associate.
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July 2022 by Mariette Perez
Awful experience. Came here first thing hand in the morning. There were only three people and helped those, but me. The Mexican lady working there was rude and unprofessional on her job. She told me, I had to call Bank of America support line to resolve an issue I had with my card and that their systems don’t support it. Therefore, she couldn’t help me or either had the courtesy’s to sit me down and discuss. Gladly, I got helped by another associate.
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June 2022 by Gabriela Giovino
This place is completely unprofessional. My mother and myself were discriminated for no reason. Everyone was very rude and did not help at all. Not only did I leave crying left extremely upset that I was discriminated for my race. Shame on this bank and shame on the employees
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July 2021 by Nadia Echeverria
Their was a employee named YK. Very rude attitude. Claimed that we thought she was lying but we did not. Jumped into a conclusion which was false. She did a bad service.
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June 2021 by Kendra Kelly
I came in yesterday to open up an account because my old bank was giving me a hard time. YK helped me and was so kind!! It was a quick process and she engaged with me the whole time, I left feeling a lot better about my situation. Also I didn’t catch the front desk ladies name but she was very sweet as well!
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March 2021 by John Little
Nobody requires masks anymore.
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September 2020 by Maha Mashini Musson
The manager of this branch is not friendly and lack customer service approach! I am disgusted! I thought it was only me! I was talking to some of my friends they felt the same way! Dreading to go to the bank so we don’t see Mr. Manager!
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July 2020 by Pari Nikkhou
Staffs are nice but way too short of staff!
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July 2020 by Natchylla&Jullia
Horrible customer service. Came in to do a withdrawl, never once needed to have been asked for proof of identity , and i've come in MULTIPLE times to withdrawl large amounts from MY personal account yet was discriminated by the teller who's name is Blame. He handled my transaction with immense amount of attitude after i confirmed my identity to proceed and asked for me to leave. Absolutely absurd that this is the service receieved by this bank and location. Sad that even their tellers don't know how to handle their customers with respect regardless of their skin color or ethnicity. Don't come into this bank and don't receive any help from this coward.
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May 2020 by Rhonda Vandezande
Can not believe they do not have any drive thru windows open at all!! Or don’t use them idk but the line was wrapped around the building With people standing in line to go into the bank yesterday 5/1/2020
