Open 24 hours
6430 Bells Ferry Rd, Woodstock“I never leave reviews anywhere, and I felt the absolute NEED to leave a review for Tiffany at PNC. Her actions went beyond that of a bank teller today, and not to sound corny, but she was my hero. I had an absolute emergency this morning where I was being actively scammed on the phone and Tiffany was able to sense my distress and could tell I was in trouble. As the scammer pretending to be a court martial/officer was still actively on the phone with me, Tiffany asked me very vague questions to understand that I was not there by my will. She then proceeded to discretely write on a piece of paper to understand what was happening without the man on the phone hearing. Let me tell you- she was like straight out of an action movie. Tiffany was beyond perceptive and helpful, even helping to ensure my account was safe after the call was ended and she got me out of the situation. I wish EVERYONE had a Tiffany in their corner during moments like these. I don't know if all bank employees are training to handle these situations so smoothly, but if they aren't, someone should ABSOLUTELY hire Tiffany to teach that training lesson! Whatever she is paid, it is not enough! As some people say, not all heroes wear capes. Thank you SO MUCH Tiffany!”
“We deal with Wells Fargo for our home mortgage. We recently did a couple changes which led us to this branch. The online consultant explained that we would have to go in to our local ranch to have documents notarized. They said that any location could do this. Well... that's not the case. The employees at this branch explained that this isn't a typical procedure and they were not 100% comfortable with it. After a tom of phone calls to Wells Fargo they were able to complete the task. These employees really went above and beyond to help us. They could have just said no and sent us on our way. This is what I call great customer service! I highly recommend Wells Fargo for your banking needs!”
Open 24 hours
225 Parkway 575, Woodstock
“Regions Bank on Town Lake, Woodstock, GA possess in my opinion, the best bankers I have ever worked with in helping me to solve a banking error I made and in helping me make the most of my investments. They are very professional but demonstrate a true concern for any issue you may have and how to better your financial position. Thanks Cathi and Amy, you two are the best!”