-
November 2023 by Tyler Wilkes
Quickly diagnosed the noise coming from under my hood and didn’t recommend a bunch of unneeded repairs. They even had photos of some other areas of concern.
-
November 2023 by Zaner Maidana
This is the second time they fix my Ford F-150, this time was incredible, because I was scared because my gauges light was like crazy beeping, so I took it to the first mechanic I found. This place charged me almost 500 to check and diagnose the problem and they told me to fix it I needed to change the engine and they would replace it with a used one. So of course I towed it to my trusted mechanic.They fixed the problem of the gauges and fixed my breaks for 540 so... Yes I really recommend Alpha & Omega Automotive.Services: Auto brake repair
-
October 2023 by Linda Bowker
Great people to work with.they replaced 2 tires fix my front end under neath,don't ask me what im75 and can't remember suit. Plus they fix the tail light on my 5×8 pull trailer. The price was very very reasonable. Thanks guys
-
September 2023 by Simon Johnson
Amazing place to restore your vehicle. Good people with a great attitude. Highly recommend!
-
September 2023 by Ildiko Miskell
Great place with great people! The owner was so kind, he came and picked up my vehicle because my husband just had back surgery and couldn’t drive me. They did a great job on my Jeep and it’s back to running right!!Services: Auto engine diagnostic
-
September 2023 by Malcolm Cummings
Horrible experience, 1st time took them 2 months just to get it started. Picked it up with greasy hand prints inside and out. Nearly broke down on the way home. Certain features didn't work as they did. Parts missing. I called as soon as I got home. I asked for a refund, they convinced me they would make it right, just to be disappointed again. They had to send it to another shop because they couldn't seem to figure out the problem.Only to keep it for 2 more months. Upon delivery they convertable top did not work. I had to figure that out. Then I drove it a short distance broke down and had to call wrecker service to tow it home. I wound up fixing it myself. Turned out to be a relay, and corrosion in the rear can bus, it seemed no one though to check if rear battery was charging. I would not recommend this shop, or Roccos to anyone.Services: Electrical
-
September 2023 by Stephanie Lake
I had an emergency with my a/c. I called in a bit of a panic explaining I had to drive down to Atlanta the next day. I was able to bring my car right in, get it diagnosed and fixed within a couple hours. You all really helped me out and I couldn't be more appreciative.
-
July 2023 by J B
If I could give ZERO stars I would! DO NOT TAKE YOUR VEHICLE HERE EVER! We have been long time customers of this place and I’m not sure what has happened to the quality of so called mechanics they are hiring but it’s terrible!My truck is in the shop because the same thing happened to my husband last night that happened to me a few months ago while driving. The driver side back wheel was smoking and very hot. Had to get it towed a few months ago from Alpharetta to Alpha and Omega on Bells Ferry because we’ve used them for years. Had no reason to doubt the service. When we went to pick up the truck later that afternoon the mechanic at Alpha and Omega said there wasn’t anything wrong with it, and it was “just a pebble that got stuck between the rotor.” Okay! Had no reason to question him, right? He’s a mechanic, not me.Well, we took it to a five star rated mechanic this morning (on 92) and now the whole backend has to be replaced. Axle, calipers, brakes, rotors, etc. It was the caliper on that wheel that was locking up NOT A PEBBLE stuck between the rotor as the mechanic at Alpha and Omega stated a few months ago. We are so mad because it would have been an easy and cheap fix a few months ago but not so much now! Ugh! We have to spend over a THOUSAND dollars to get my truck fixed.My husband took his truck there about a month ago to get AC repaired. The mechanic didn’t hook the transmission fluid back up to the transmission so when he tried driving it the night we brought the truck home the transmission locked up and fluid went everywhere. Had to get it towed. NOW, guess what needs a NEW TRANSMISSION!! There have never been any problems with the transmission before this. It’s a very nice truck with pretty low mileage. They do not.. I REPEAT DO NOT KNOW WHAT THEY ARE DOING. Yes, they gave my husband a warranty in case something happened to the transmission but we refuse to let them touch our vehicles anymore! Never again! Would YOU?? What used to be a reputable mechanic in Woodstock is now probably the worst! We will be spending THOUSANDS to get our vehicles back to running again!DO NOT TAKE YOUR VEHICLES TO THIS PLACE! You will regret it just as we have!
-
June 2023 by Tabitha poole
These people always take great care of my vehicles. I recently had a flat l filled tire drove to them they fixed it then scheduled me for the best day for tire rotation and oil change. They do ny brakes alignment and many other services over the years. Great communication excellent service always pleasant.Services: Auto tire replacement
-
June 2023 by Calvin Holmes
These guys quoted me about $150 less than the place I was originally going with to install my brush guard. They also replaced several screws with the brush guard that I had installed incorrectly. Did it all in a single day. Super nice too!!
-
June 2023 by Kevin Mathews
Alpha Omega is the hometown auto mechanic people always talk about, but no one seems to be able to find. They do great work for reasonable prices, and they genuinely do care about doing the job right the first time. I take all of the cars in our family to Alpha Omega, and would recommend them to anyone looking for an honest mechanic shop.Kevin M.Services: Electrical repair
-
June 2023 by Donald Bailey
They found a low mileage engine, removed the broken engine. Installed the new engine. Opened the hood, Clean man was I impressed, great job. Running like a new sewing machine. Short time in the shop. For all they had to do. Extras new fuel pump, filter all the bells and whistle’s. Great shop , I have used them 3 times. And will continue using them and you should too. If you want a job well done. I do trust them . That is very important. I’m not waiting or walking. D.B
-
May 2023 by Jan Ingram
I had a mysterious electrical issue with my car. Although we still aren’t sure what is wrong, after a week of several people looking at the car, they didn’t even charge me a fee for looking! They just told me to bring it back if it did it again and they would try again to duplicate my issues. Not very often someone has multiple people work on a vehicle without charging you. Yes, I know they didn’t fix it but any place else would’ve charge me the better part of $200 to tell me they had no clue what was wrong and they certainly wouldn’t have spent a week trying to find the issue for free! Kudos to good customer service gentleman!!
-
April 2023 by David Harrington
Ed and the guys let me drop my overheating Yukon off and checked it first thing the next day. Fixed the thermostat, hose clamp, flushed the radiator and put new plugs and wires. Runs like a top and had it done by 5. Called a few days later to make sure everything was good. The techs are skilled and I’ll be back.Service: General repairs & maintenance
-
April 2023 by Natalie Gardiner
I came in at 10:30 am on a Friday to have them look at the damage i did to my car. I hid a curb messed up my alignment no one else would fix it or work on it without it costing me over $1500. I was referee to this place and they truly took care of my car. My car is my only transportation i had no one to pick me up till they were done. Ed offered to get me a ride or let me know i could stay if needed. He helped me so much by finding a way to lower the initial price of what it was going to cost to accommodate me. I truly do appreciate Ed and the man that worked on my car. You guys are awesome!!!! They got me in and fixed my car same day(4hours)! Thank you guys so much! I highly recommend this spot if you are in a pickle and need somewhere fast and accommodating to your needs.Services: Wheel alignment