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February 2024 by craig willis
have called 3 times and left messages no one returns the call
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October 2023 by Luis Maldonado
I can't rate it lower so one is it. The Florida sales person (Henry) has no integrity. We have been trying to contact him with no negative results. He sold us a 5x8 trailer and gave us a certificate not a title. I have tried to register it without any luck. He is a bad person so don't buy anything from him. If anyone has an address, please let me know
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December 2022 by Shane Partee
1) screws falling out2)missed screw holes3) wires not run through the frame4) screws falling out of piano hinge on back flap5) missing screws in side door never installed6) trailer brakes needed tightened7) hub bearings loose8) trailer wired with wrong colors v/s all other trailers9) floor popping up after2 weeks10) kept popping running light fuse took taking down a lot of interior pieces to track the wire to find it was grounded to wood!THESE TRAILERS ARE JUNK! And warranty sucks said I needed to get approval to fix anything the trailer had to be fixed to be able to pull it home 6 hrs!
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September 2022 by Brenda Tanner
Every time I go to try to make a payment the individual you make payments to is never there have to make several trips
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February 2022 by BAMZ
Purchased a trailer with warranty wiring started failing within a month. They are unwilling to help.
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August 2021 by Ashley Grace
We purchased a trailer from this manufacture in March 2021. We have been trying to contact the company because we realized the frame is bent. No one will answer or call us back
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July 2021 by Ransel Navarro
Trash place, bought a trailer at one of the Florida dealers. Due to inexperience i didnt realize i was buying a Coca Cola can. Studs broke off almost got in a really bad accident due to it. bad quality / bad installation. been calling back to back no one can answer about the warranty the guy in charge is never there. They wont make themselve responsible to fix it. I guess is fix it myself and sue them for breach of warranty
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June 2021 by Joe Kern
Stay away from this place. Their workers in the shop speak little to no English and the front office staff was rude. I had a $10,000 trailer built in july 2020. When they were completed I was rushed to get down and pick it up. I drove from pittsburgh all the way to Georgia. When I arrived the trailer was not finished, even though I was rushed to go pick it up. They did not have the diamond plate flooring done or the front "painted steel" ladder on. There were some other all issues, but those were the most time consuming. I had to go kill 3 hours for them to finish in a town I am not familiar with. I then noticed a large dent in the rear drip edge. There were screws that perused through the roof into the ceiling and completely missed the framing. I pay a few hundred dollars more for an access panel that was a cheap screen door type aluminum with a thin peice and aluminum that could be pushed in and broken into. The ladder was I waited for was thrown together and only tack welded and primed. It completely rusted out and needs sandblasted, re welded and re finished now. The entire framing underneath is completely rusting even though I paid to have an undercoat applied. The license plate light was attached about 4 inches away from my plate and I had to have them send me another one to install so now I have one aiming at nothing. Thank God I didn't get pulled over on way home. There was plastic hanging from the underneath that got twisted up in the axel. The rims were banging around cause the luxury were loose. I also found utility knife on roof that could have flown off and injured someone on way home. Lastly I notice the sticker was underrated and I had paid for 2- 5000lb axel and they didn't provide proper stickers. I had to wait for all new paper work and stickers to do myself. One of the most disappointing things is that I paid to have the beaver tail removed and after installing all my cabinets and buying them I noticed it was still sloped by about 2" in thw rear. I had to completely re design and shim everything up.I would strongly suggest staying away from these people. I plan on contacting the bbb and taking legal action. I have reached out numerous times with no response. The trailer supposedly has a warranty but they won't honor it or acknowledge you.
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June 2021 by J Taylor
Candace is the worst at customer service. The trailer quality is....meh....You get what you pay for. We have put about 1k miles on ours and there are already seals coming apart and electrical issues.Lesson learned I guess.
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June 2021 by Shola Taylor
Candace Diaz is the worst and miserable person. She has zero customer service. Poor product and bad customer service. Lesson learned.
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April 2021 by svtperformance svtperformance
A Licensed trailer company for Freedom trailers, this is the worst trailer I have ever owned. It will fall apart in the first 90 days, the sales people’s attitude is the worst I have ever experienced. If your looking for something built to last buy something else, if you are a business looking to sell trailers unless you want to be sued or go out of business from a bad reputation buy something else.
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April 2021 by Willie Peterson
Great business
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December 2020 by Alexander Fedorov
Shameless company advertising trailers as available but first one available is 5 weeks away
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December 2019 by Marilyn Harrison
they won't honor or fix trailer, The worst customer service. Steve I would think that for 25 years in the business you would put out a better product and take pride in your work.
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November 2019 by Bill Mcguire
Close their doors.Horrible customer service and product