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May 2024 by Judy Wood
I'm with the other guy's post. They keep taking down post. They Scam you to come in card reading you won $10,000 Visa Gift Card and all you get is a Lotto Ticket after driving 1 hour. I wouldn't recommend doing business with them. They didn't have much there to look at. Heard one of there Salesmen make a comment I'm surprised someone is buying that used car that has a big dent in it that was in the Service area. Looks like the Dealership would have made body repairs before selling it to someone. Sounded like they were praying on uneducated people that don't buy vehicles often. I would suggest you steer clear of this place.
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May 2024 by Erik Carlson
I see my review is gone. They had so many bad reviews they deleted the account and started another. I bought a truck from here on a Friday and by Sundry it had thrown a lifter. Took it to the dealer near my house and it was a quart over full on oil. That could have been the problem but it was not. It was over full to mask the problem. The dealer wiped there hands clean of this. They said to buy the extended warranty and i would have to wait 30 days and take it to another dealer as there was a service ticket opened on this already. They wanted to do nothing to assist. So now i rebuilt the motor. Once opened up you can clearly see there has been an issue and they overfilled it to help mask the problem. This is a shady place to do business. I highly recommend not doing any business with them. Before they erased the old page and started a new one there were so many bad reviews i wished i had read before going there. below is my original reviewThis is the worst experience of my life. Purchased a truck on a Friday night. By Sunday morning had a horrible knock. Sent video to manager Kevin ASAP. Took it to my local deal. Needs rods and a cam, or maybe a new motor. Also funny that it was a quart over filled in oil. What happens when you do that you block the positive crankcase ventilation system and thus blow thing like your crank oil seal. Creating more damage and you can blow a motor. Which ended up occurring. They will not accept responsibly for this. Actually no-one wants to talk about this. But i do have this documented from the dealership it is at. The response from Paul Thigpen is it is a used car and as is. You did not get the extended warranty, which would not go into effect for 30 days, so i am beat. They offered ZERO help, accept this shady move. You can purchase the extended warranty now. It will not go into effect for 30 day. Ok great, but i will have to take this to another dealer other than the one who has it torn apart because there is already a service record of the problem before the warranty was in effect. So now i have purchased a $20,000 truck that needs a rebuild in less than 48 hours of purchase and i am stuck with it as these clowns that will not offer any assistance or do anything to make this right other than shady moves like buying a warranty and towing vehicle to another dealer. They are unethical and not trust worthy. So would you want to do business with a company like this
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November 2023 by Kitty Bμn
I had a great experience and service. If your looking for a deal come see Sammy Anderson
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June 2023 by Brant Clayton
Great experience….we did not buy but Kristy was amazing to deal with
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June 2023 by Rachelle R.
I was nervous about buying after a bad experience but from the second I met Kristy, I could focus on getting exactly what I wanted! She made this process enjoyable! Also, there was zero pressure; she just made sure to listen to what I needed, pointed out options that were what I was looking for, in the end, I had the perfect car! I was dreading this process but Kristy made it fun! Thank you!!!
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June 2023 by Amber Dawn H.
Much of the time in my experience with car dealerships the part I dislike the most is finding the right salesman. I am so impressed and THANKFUL to have met Jack Petersen!!! I felt heard (which is so important when going into an investment of this magnitude) also, I will be recommending Jack to anyone I know in the market for a dream ride!!!Thank You Jack Petersen, you will be on my Christmas list for years to come!!
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May 2023 by Amy Jo von der Heyde
So unprofessional & my review would be so long in the negative so my advice...stay away from this dealer. HOWEVER.... go right next door to Waynesboro Jeep, Chrysler, Ram & they will NOT disappoint!!!
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March 2023 by Cramer C.
I have a 2021 Ford Explorer that the transmission went out in. I called the service department and was told that they could get my car in to look at it. I had to have the vehicle towed to Paul Thigpen Ford in Waynesboro. My car has been sitting there for over 2 months now and when I ask the service advisor I get a generic response every time. I have spoken to the service manager and another manager and received no help. I am being told that they only have one technician. I understand that they may be backed up, but not getting any help is where the problem is. I have just made my 3rd payment on that car and it is still broken down.
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December 2022 by Tatianna Fields
Great and honest service. Gets your vehicle back in tip top shape everytime ?? plus it's the cheapest oil change in Waynesboro, GA $44.00
