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October 2023 by Kitty Collins
Today my husband had a discussion with the assistant manager of Zips Car Wash in Watkinsville, GA. The assistant manager shared with him that “his membership” was effective October 28, 2022. Each month our credit card has been charged $35.00.. My husband asked what the $35.00 per month paid for and was told that it was for unlimited car washes. He used Zips one time and paid when he used it. He never purchased a membership for unlimited car washes! Zips is running a fraudulent business! They are steeling money from customers daily.
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October 2023 by Nick Gibbs
I would not use this carwah if you have a brand new vehicle with no scratches because it will scratch the hell out of your new vehicle. My brand new truck did not have any scratches. When I came out of the carwash I located multiple of scratches on both sides of my truck. When I made a complaint, and asked for the scratches to be buffed out. The management ''Kyle'' does not care and denied my claim because no other vehicles were scratched that day.If you are sorry and take these kind of things sorry. Why don't you pay for a buffing job to get the scratches out what your machines caused. Yall have number and email.
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September 2023 by merrill Dresch
I took my car here for a wash, and I just have to say that Peyton was very nice and helpful with all of my questions. He had very good manners. I would definitely come back
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August 2023 by Rhonda Christie
I had always liked Zip Car Wash and had been there several times but recently they were having a promotion trying to get customers to try deluxe wash for $10 so I made sure and asked the guy "Are you sure it is only $10?" And he said yes but they ended up taking money out of my account that added up to $170! When I called the corporate number I was told I was signed up for a membership that I was NOT told about and did NOT agree to. Beware and make sure you don't get roped into something you did not sign up for.
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August 2023 by Brad Nichols
Absolutely the best car wash in Watkinsville ! The staff is extremely courteous, polite, and knowledgeable. I would recommend everyone going there the best value in town.
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August 2023 by Zach Whitsel
They’ve designed the computer at the gate to trick you into buying a membership when you just want a wash. I told the employee after I realized it that I did not want a membership and he said, “there’s nothing I can do.” The phone number on the receipt was no good. When I finally got in touch with corporate I was told I couldn’t get a refund because of policy even though I never went back and never used the membership.
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August 2023 by sean everett
I love this car wash it always gets your car clean with no promblems the vacuums are another plus because you can do it yourself always love this place and this kid named Michael has always been helpful to me and nice always gets this bugs off zips gets an A plusServices: Auto detailing
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August 2023 by Jonathan Humphries
If I could leave 0 reviews I would Terrible customer service terrible wash scratches all on roof of my car guts and grime still all over employee said oh that’s not gonna come off as I said oh really and wiped it right off DO NOt go here.
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August 2023 by Haleigh
I had a great time here the employees are awesome here especially Michael he was very kind and apparently he had a sister with my same name isn’t that crazy. This car wash is better then any other car wash I have been to . It got the job done and the vacuums are a 10/10
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August 2023 by Brad Stephenson
This is an excellent car wash that’s managed by a great group of guys. Michael always does a great job preparing my vehicle. I will definitely continue bringing my vehicles here.
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August 2023 by charity wood
The people that work at the car was are extremely nice. However, I don’t appreciate the fact that I never signed up for a membership, yet my card was charged $45 a month for 2 months before I caught it. Upon calling their corporate office, I was on the phone for almost an hour just to be told that I “might” get my money back.Be careful using this car wash, and watch you bank account after!
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June 2023 by Debi Pratt
I love being able to swing by and vacuum my car out and run it through the car wash. It’s so convenient and the auto-wash does a pretty good job without ever having scratched my vehicle.
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June 2023 by Casey Henderson
Decent wash. And I do appreciate the free vacuums. However, I was told to try the $10 promotion unlimited car wash. So I did. But they failed to tell me that after that promotion I would be stuck on the subscription a $40 a month. I would not have agreed to that and now I am short $40 and they won't refund me. Terrible communication.
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June 2023 by PBMOMOF3
Have gone through several times and they are very pushy with their monthly membership plan. I said no as usual and asked could they please rinse my front bumper a little extra before going through. I was told no - that’s only for memberships. Really?? I just paid $25 and you can’t rinse off the front of my vehicle for me and only because I didn’t join your membership club??? HORRIBLE way to treat a paying customer. Never again will this place get a dime from me.
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May 2023 by Zach Hughes
I never leave 1-star reviews, but man, avoid this place! It has completely lost the quality it once had before Zips bought it. You used to be able to get a clean machine for $10... but now $20 won't get your car even halfway clean. The sales pitch for unlimited wash club is borderline harassment. I had to say "no" three different times to the same pitch before the staff member let me swipe my card. I eventually got rude about it, which is something I don't like to (and shouldn't have to, tbh) do. Is the business strategy here to harass someone into saying yes to something they don't want, hoping a weak-willed person just caves in? Seems like a terrible way to get loyal customers. So between that and the absolutely terrible automatic wash provided for $20(!), I won't ever be back.