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March 2024 by Bao Thu
Great experience, staff was super helpful with all my needs and for my daughter. Went above and beyond to help me with pricing on the lashes, haircare products and nails. Will come back again
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March 2024 by Andrea Hughes
As a former Sally's member from another store, I am extremely disappointed in the staff here. Over a week ago, I was told the store was hiring. I filled out an application online, and called to let them know it was submitted. I was told I would get a call the next day. I received no call. The day after, I called again. I was told to call back in two days. I called back, and I was told the hiring manager would give me a call within 48 hours to set up an interview. I received no call.Today I called the store to once again ask for an update. The person I spoke to on the phone was extremely rude. She told me that I was not selected for an interview, told me that I could apply again another time, and then HUNG UP ON ME.I decided to go to the store in person to get an answer. The manager I spoke to (Skylar) told me many contradicting things. She told me that she is a new manager, which I can understand, and she doesn't have the training to hire anyone. She told me she needed a few weeks to train to hire anyone. she then told me that they are NOT hiring at all right now. I was told I can apply again at a later time.To summarize: I was told they were hiring, then was told they aren't hiring. I was told I would be called three separate times, yet recieved no call. I was told I would have an interview scheduled, then I was told that they selected other people for an interview. When I asked why I wasn't selected for an interview, I was told there weren't any interviews happening. When I asked why I was lied to, I was given the same speech. I left there leaving more confused and frustrated than I was when I got there.No one seemed to realize that the answers I was given made absolutely no sense. Why would you lie to someone about a job interview that wasnt going to happen? Why would you lie about hiring when you aren't? Why would you tell me that other people have been selected for an interview, then tell me no one at all is being interviewed? I have plans to call corporate and speak to them because this was beyond unprofessional. I will no longer be going to this store for anything.
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February 2024 by Kadi Bates
Grace was an amazing help !! I had made an order online but when I went to pick it up I asked her professional opinion and she helped me switch a few things. She took the time to explain the process of how to achieve the results I was looking for. Kind of late on a Saturday but she was very sweet and knowledgeable. Thanks Grace you ROCK!!
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December 2023 by Amy Bryant
Excellent!! The employees were very professional and helped me pick out some products to treat my damaged hair due to a bad perm I just got.
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October 2023 by Angela Jones
The manager Val suggested I try a few product for my heat damaged hair and I have never been happier. She is extremely knowledgeable about hair care/maintenance and their products. She's the greatest!!
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September 2023 by Tae Bennett
I didn’t catch the associates name, but she was great! She checked on me while I was shopping to see if I needed any help, and just had overall good customer service. I really appreciated it!
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July 2023 by j C
My mother was an cosmetologist and I used to love going to Sally's with her and I used to love shopping at Sally's myself until today. I was waiting for the store to open today. When the employee went crazy on me!!! Refusing to let me in the store. I never rudely knocked on the door or stomped around impatiently at the door. I am beyond sadden by this employee's actions.
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May 2023 by Terri Suggs
This store location has THE BEST employees!!! They greet you upon arrival and are eager to help you find anything you need. They're all so nice!!
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May 2023 by Meshandra Brown
Today I visited the Sally in Warner Robins Ga. The first time in over 10 years. Looking for some products to use on my natural hair. This was my 3rd stop , no one seems to have this product in stock. The store had such a welcome vibe. The associate Grace greeted me. Grace was very pleasant , helpful and attentive to my needs. Grace provided awesome customer experience. We live in a time where good Customer Services are so rare.I truly appreciated that act of kindness that was shown on today.
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March 2023 by Ruth Rosario
Convenient location, had all the great Ion hair coloring products and supplies that I use. The best part of the experience was the excellent customer service by the knowledgeable staff member who helped me pick the right color additives for a sensitive scalp and the perfect after color conditioner sealant that worked as promised.
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February 2023 by Carolyn Ross
Customer service was excellent. Val was great she helped me find the products I needed for my hair.
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December 2022 by Mishael S
I went to Sally Beauty tonight to look for a specific lip gloss, and immediately I got assistance from the associate, Vee (V). Though they did not carry the brand of gloss I was looking for, she showed me what other options were closest to what I was looking for. I ended up finding a different gloss that works great for one of my desired looks! She was so sweet and very helpful, and this was the best experience I've had since I started shopping here. I've already told some of my peers about this great experience and I will be returning to shop when I have more time!
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November 2022 by Trinity L.
This location is just great! The store is clean and organized. The staff are so sweet and helpful. I went in for highlighting supplies. I was greeted instantly with a smile. They asked if I wanted help and directed me to what I was looking for, offered suggestions and checked me out promptly. I absolutely recommend this location!
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May 2022 by A R.
They don't open at 9:00. And if you show up at 9:52 they will tell you to wait 8 minutes in the rain till they open at 10. No big. I'll buy from someone else.
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April 2022 by Stephanie Howard
The staff here are always so nice and helpful. I ways feel confident I've gotten good products from here. They are always so knowledgeable when I have any concerns or am wanting to try new products.
