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June 2024 by Jackie McMillan
the kroger pharmacy on hwy 96 is literally the best. they have caught interactions that my doctors didn't see and are so helpful. THE CUSTOMER SERVICE IS FANTASTIC! Every employee is professional and kind at the same time. Also, when I go pick up my many meds, they know me by name! im disabled so i have to take a lot of meds and its so important to catch drug interactions! Appreciate the kindness and professionalism and would not go anywhere else. :)
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November 2022 by V S
They never open at 8 as advertised. Open hours are when they decide to show up.
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November 2022 by Cane Dawg
They never open at 8 as advertised. Open hours are when they decide to show up.
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December 2021 by Kim Barrios
Was in line at the pick up my medicine no one was behind until I was up next I mean seconds before I was up next and the lady says I can’t attend you bc you are not behind the orange line when she saw me there waiting for 5 minutes ( she could of said it way before) and no one was behind me I was in desperate need of my medicine I was having an episode and there was a person behind me right when I was next who was not even behind the supposed orange line and she attended her first I felt like it was discrimination because I was a person of color. It was a blonde lady with glasses I will never be filling my prescription at this location again.
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November 2021 by Duane Ellis
Fast efficient service
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August 2021 by Brandi Lynn
Been on hold for 25 minutes getting transferred from pharmacy to customer service BACK TO THE PHARMACY because no one will answer the phone! What a joke. Learn how to balance
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August 2021 by Mela Sella
They advertise opening at 8am. The whole crew comes in dragging their feet at 8:03am. They take their sweet time prepping the registers and whatever else - not so much as a word to the two people waiting until nearly 10 minutes after opening time. Then it was “are you picking up?” No apology. I guess they couldn’t be bothered to get out of bed 10 minutes sooner.
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July 2021 by Kathryn Wilcher
They are always busy, but always nice and willing to go the extra mile. I wish they could be a little better at answering their phones. But they do seem understaffed.
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July 2021 by David Hillner
Worst Kroger/worst pharmacy in Houston County. Horrible service! Complete waste of time.
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May 2021 by Amy Carender
In person, they’re usually good. But if you have to call them, good luck. Be prepared to listen to at least 5 minutes of ringing.Just go in to the pharmacy. I promise you they’re not busy. They just don’t answer the phone.
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March 2021 by tracey garcia
I always get my scripts filled here ,the cost beats most places
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October 2020 by Margaret Hays
Went to get flu shot. Very helpful, did not even feel it.
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October 2019 by Kayla Hensley
Super friendly staff and helpful !!
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August 2019 by Rick Kreutzer
Kroger Russell Pkwy is always courteous and very helpful. Remember, some customers think there should never be a wait/lines. Get real, make the best of it, smile and make somebody's day instead of ruining it. The gentleman working the pharmacy this morning was over helpful...thanks Kroger