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August 2024 by Brenda Rose
This great clips experience was a lot better than the experience on 96. We were greeted and checked in as soon as we walked through the door. The wait time wasn’t bad. Very friendly staff. Waited a total of 10 minutes. Definitely will be back here.
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May 2024 by James Williams
I used to come here all the time when Pinky was working but I have had so many bad haircuts here since she left. I’m writing this review now because I just had the worst haircut I’ve ever had. I get that the lady was busy but it seemed like she was rushing my cut. Other than that, I asked for a 0.5 guard high fade, and she gave me like a 2 guard mid fade. When I said I think it’s too long on the sides she said no it’s not. I didn’t wanna argue so I just kept sitting there. She kept going and at the end she asked if it was okay and I said I want the sides blended more. She then proceeded to cut more but still not blend it which made it look worse. Also, usually the hairdresser will wipe my face and neck off with a towel, but she just left the small pieces of hair on there. So bad. The quality of this haircut was atrocious and I will not be going back! Thankfully, I went to Best Barber shop, and they fixed the terrible cut the same day. But wow I cannot believe that I had to do that. Ridiculous!
Hair type: Straight, brown, thinning hair
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May 2024 by Jeffery Simmons
I checked in online, I waited until I was next in line and headed to the store. When I got there, there was only one person cutting hair but I was next in line so I waited. Well after she finishes with the customer in the chair, she calls another gentleman even though he wasn't next on the list. When I asked about it she said "well he has been here waiting". I can appreciate being kind and helping people out in certain circumstances, but why have a list if you aren't going to use it? I left work to come get a haircut and could not get it because they did not follow the process.
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April 2024 by Jimmy Jean
It is a nice place and easy to find.
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April 2024 by Nevin Reese
Tara took care of my son. I didn't ask for much but she did her best. She deserves a raise. True customer service.
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March 2024 by Cassie C
Took my son to get his hair cut. The new male stylist completely destroyed his cut. Named Grady. I stopped before he could do any more. He said he was new. That's fine, I get it but, if you don't feel comfortable doing a child's hair. Say so. Don't butcher it and blame the child for moving to much. He didn't listen to what I wanted done. We left and I took him elsewhere to fix his hair. He is very upset. He's 10 and had been growing his hair for awhile. Now he has to start over. Not impressed. Do not have Grady cut your hair.
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March 2024 by Andrew field
Been going for years, it gets the job done
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February 2024 by John Lippert
Great place for a quick haircut. Convenient to work. Will go there if other locations have wait times.
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February 2024 by Angelina Sanchez
Great clips on Russell has some white crack head lady working there who literally balded my poor 2 year old ! I don’t recommend or at least not her
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February 2024 by Kay Barker
Akie has been cutting my hair for several years and is a very good stylist. She’s pleasant and and personable. She’s the best!
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February 2024 by Mammaw Cindy
Don't go. Worse haircuts ever. Went back next day. Still can't get it right. It's a pixie haircut the most basic.
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January 2024 by Karla Pirillo
They treat me very well. They always wash my hair 4 times. It feels great. The young ladies knew what a bob is. Very grateful.
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January 2024 by Celia Tamker
I asked for a trim and ended up with butchered haircut. Grady did not even listen to what I wanted and did his own thing even when I questioned if he was cutting my hair too short. What was supposed to have been a trim ended up a shaved mess I did not want. I already contacted customer service so don't tell me to contact them.If you go and there is a guy there to cut hair, do not let him touch you. The other times I went the women understood what I wanted and did a good job, but not this guy.
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January 2024 by Lesley Jones
How anyone can call what this Grady guy does as haircutting is crazy you do not trim off 8 inches of somebody’s hair that is not a trim and then you don’t tell them. It looks good when they tell you this is not what they want it. That is not customer service you deal with the problem. Also, some kind of recompense should be made for this mess up, but none was in. The person was still charged for a haircut. They didn’t even want that went against their beliefs and against what they want it.
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January 2024 by L C
Akie is the best hairdresser!!!!!If I could give her 10 stars ..I would!!!BEST haircut on my daughter!!!!EXCEPTIONAL!!!❤❤❤❤This was at the Russell Park location...In and out quickly and efficiently...Thank you Akie and Great Clips!
