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April 2024 by jazz
I started coming here because the pizza hut in the area is horrible.. .. 9x out of 10 the pizza is perfect here.
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March 2024 by Artell Yates
Steven and Damonte deserve a raise !!! The gentlemen were very helpful, got my pizza out in a very timely manner, and even greeted me soon as I stepped in the door! I have been coming to this place for years and the service was impeccable! Keep up the great work guys, I hope this review makes it to management!
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March 2024 by Juanita Andrews
I ordered a small pizza, the service was good, the facility was nice and clean.
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February 2024 by Christine Brooks
Had a lot of people there since it was super bowl Sunday but handed me wrong order had to go back in 3 times to get it right.
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February 2024 by Janet Sheffield
The food is always goodVegetarian options: Fresh veggiesDietary restrictions: I’m sure they will have what you want but the newParking: Carrollton is getting ready too big…it’s hard to find parking of your choice ANYWHEREKid-friendliness: N/AWheelchair accessibility: Easily can roll a wheelchair up a ramp
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December 2023 by Flyer823582
Called for delivery. Simple, stuffed crust alfredo pizza and twix candy bar knots. Delivery was fast enough but, the delivery "guys" began questioning my payment and the tip. After telling the two delivery people that everything was paid for and the tip was included, they left. Brought the pizza in along with the "twix candy" knots and found the pizza hadn't been cut and the twix knots tasted burnt. I called the Villa Rica store and eventually got to the manager. Steven was very nice and apologized for the mishap. Telling me that it was "door dash " delivery people and he would speak to them. I am wondering why papa jones can't employ their on people rather than some second hand delivery service. The fact that the pizza wasn't cut at all and the burnt twix knots really had nothing to do with the delivery people, (that is the stores issue) However, I did not appreciate being questioned about my payment much less my tip. This time of year I tip extra because we are all in the same economic place. I appreciate people who are trying to make ends meet. Steven told me that I would have a free pizza and whatever knot choice available for the next "30" days...really? I didn't receive a number to use or told any way to collect this 30 day free pizza. So, I am to assume that the next time I decide to order a pizza the employee is just going to accept it? I haven't ordered anything from papa johns in such a long time because of the price of food and delivery and everything else these days. But when I do, I believe I should expect quality for my money. $34 and change for what I recieved is well below par. If this is the way Papa Johns wants to run business, I don't think I'll be back. This is very similar to how Dominoes lost a long time customer, well before Papa John's became popular here...
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December 2023 by Tweetie Byrd
Why would they send a burnt pizza to anyone!!!! Then the guy acted like he was mad because I called to tell them about this burnt pizza they sent to my house.
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November 2023 by daniel pivenshteyn
Bussin, and the atmosphere at your home makes it better.
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November 2023 by Necey Jackson
We decided to try Shaqaroni after all the commercials during the game, it was good, cooked well, toppings to the edge almost. I was shocked and hadn't had pj in yrs. Well...the owner must have been there that day. We've ordered 2 times since and both were a fiasco. Super thick crust with Toppings in the middle only, gummy, Enough onions to choke a hoarse. On the 1st order messup they remade the pizza at my expense to pick up. This time I didn't bother. Filling out the survey instead. I should have simply asked for a refund. The only thing I'd be satisfied with. Never again. Fyi the bacon was all chunks of fat, very little actual bacon.
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November 2023 by Kaitlin B.
Regina was wonderful and very helpful, I'd say she definitely went above and beyond. Our pizza was also delicious!
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October 2023 by James H.
Picked up three pizzas there Wednesday Oct 26 family ate all 4 of us had stomach aches and the runs. Never will I eat papa John's again 52 dollars wasted.
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October 2023 by Tradingodin 05 (tradingodin05)
I do like Papa johns and just wanna say I do think the company as a whole is good. I do, however, have to admit I didn't have the greatest experience here. I ordered online and waited about 20 mins to come and pick up my order after placing it, as this was recommended. When I arrived the lady at first said she couldn't find the order, I assured her I definitely placed it and we verified it was the right location, she then found the order, and said next time not too waste her time. I wasn't sure what she meant by wasting her time, I told you I placed an online order when you asked if I wanted to place or pick up. She hands me the pizza, and I open to verify the order, of course. The pizza was a meats, not a work as I ordered, I informed her and said I was fine waiting for a remake. She said okay and began the remake, I went out and did a few things for around 10-15 mins and came back. When I asked if the order was ready she said I'll have it in the oven shortly I have othor orders too make first, which sure I get theres othor orders but not too sound self centered I just feel like my remake should have been the first thing she did, It's whatever though, I finally got my pizza about 20 Mins after this, bringing my overall time too around 1h, She handed me the pizza and I said thank you. I expressed my opinion on the remake first stating " i understand theres othor orders, but I do feel as though a remake should take priority " She said "I understand your concern but at the end of the day it's how we doing things here and im not gonna change things now, if you dont like it you can choose too go elsewhere" Now im really not one roo make a fuss as I'm in the service industry myself, but I just feel like this entire experience was unnecessarily bad, from the wait too the subtle rudeness. Again, maybe this was a one-off, and usually, Papa johns aren't like this, but I just felt like this experience was necessary to dive into
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September 2023 by Kenny Horsley
Pizza was out for delivery for over 30 minutes after leaving store. It was cold and hard as a rock because it was a hum crust. The manager and in store girl who answered the phone argued with me and said they could have took longer. The worse order from Papa John’s I’ve ever had.
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September 2023 by marlon pooran
Best Pizza in Villa Rica I love everything about this place negative people chill out y'all just complain about evt
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June 2023 by Connie Dempsey
Papa Johns is my favorite place to order pizza when I don't feel like making it at home. We always order the Family Special. It comes with 1 large specialty pizza and 1 large 1 topping pizza which is perfect for our family. The adults get the Works pizza with everything on it and the kids get a pepperoni pizza because all that stuff on ours is yucky, lol. We throw in an order of cheesesticks and we have a happy family fun night, watching movies and eating pizza.