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February 2024 by Chase Coker
Kaila and Diamond were incredibly helpful in working with me and solving issues during the rental process. Despite some problematic account activity, fair compensation was awarded, and I was even able to get a quick lift to the body shop where my repairs had been completed.I would definitely use their services again in the future and was satisfied with my experience during this go-around.
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February 2024 by David Johnson
Terrible
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January 2024 by Calvin Jackson
Watch out customers when you rent they will definitely dupe you. Especially being black they don't consider us smart. Carrollton is very racist. Keep your firearm. You never know when the revolution will start. Like the white man shoot first ask questions later. Have a great day stay safe.
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November 2023 by Dj Rugby Beats
Dg Anderson Rd Apt bmmm Apt b
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November 2023 by Emon Hagwood
Very rude!!!! had to deal with them twice and both times the women of the store were rude and demanding.
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September 2023 by Andrea Fields
These guys are awesome. After two car accidents in one month, They are family!
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August 2023 by Zo T
Had a scheduled date and time to be picked up by Enterprise in order to retrieve my rental. The pick up was scheduled at 9am and had to call in to work and let them know i would be coming in shortly after getting the rental. I was assured that the pick up would only take 10min and they would make sure to send someone out earlier in order to be at my house at 9am sharp. Day of pick up, not only did they show up 2 hours late, but i was on hold for 30min, then hung up on after holding. When finally able to get on the line with someone, i told them what happened and they just said "we'll send someone over" and hung up. Horrible service from this Enterprise from start to finish.
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July 2023 by Kimberly Harper
My husband and I rented a Jeep Grand Cherokee on July 24, after our vehicle broke down on I-20. We were on our way to Florida when the oil pressure readingin the Jeep showed only 17% oil life. We received another message that one of the tires was significantly low and neededto be inflated. Additionally, the check engine light was on, and the gas tank was only half full. Obviously, we were rented a vehicle that had not been serviced. We will have to drop this vehicle off at Enterprise earlier than we reserved due to these issues.
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July 2023 by Kat Daniel
My car broke down en route to hospital. I walked in drizzling rain to enterprise. Customer service clerk was Super helpful, kind, and considerate. Quickly helped me with rental. Thank you Enterprise of Villa RICA ga for Exemplary service!!!!!!
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May 2023 by Charlie W
Bending over backwards to deal with State Farm issues, I was there for 90 minutes or so. Treated with respect and courtesy throughout. One month later I am still having problems with the insurance fee. Enterprise refused to submit for payment, but sent to collections. Collection double billed me.
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April 2023 by Kelis Chism
Would not recommend! For the last couple of times that I’ve been coming been my experience has not been up to par.There is only one person who shows good customer service and everyone else here has poor ethics and seems to not care about customer satisfaction.After my last encounter I will no longer be an Enterprise customer!
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January 2023 by Kimberly Phillips
I have rented vehicles from this Enterprise for over the past 15 years for both work and personal travel. They have changed locations in Villa Rica a few times, but the location they are at now is my favorite! They are always so helpful, have my car ready on time, they give me free upgrades on occasion and are always courteous and fast to answer any questions I may have. The cars are always taken care of and in great working order. I have rented different classes of the cars, but with the small $ difference (less than $5) from economy to full size, I now just get the full size so we have room when traveling. I definitely recommend this place!
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December 2022 by BraeandAddies Gigi
I’ve never rented a car before, and this place was amazing!! Brittany was a HUGE help, with a wonderful attitude, and Trevor and Cindy were also very helpful-they made the process so easy!! I’d definitely use this location again if I ever need another rental car!
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November 2022 by Lisa M.
I've never rented a car before, and this place was wonderful from start to finish! Brittany was amazing-very personable with a great attitude-she's the one I had the most interaction with, but when I returned the vehicle, she was off, so I was helped by Trevor-he was great too-I'd definitely use this location again if I ever need to rent a car again-they made everything very easy!
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November 2022 by Jennifer Bramlett
They are extremely nice, the only thing I could say bad really is that when their system doesn't process my card to extend my rental to at least call and inform me that you're going to take it out of my $300 deposit that way when I return it, I'm not expecting that back.However, they are definitely nice and calm and very helpful and patient enough to explain what happened even though I was getting quite upset. Haha.Their vehicles though are extremely nice and clean as well.
