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March 2024 by Tiffany E.
I'm not even going to give the minute clinic inside of CVS a star because the doctor there was extremely rude to me during my appointment with my son. I have never been treated so horribly I was treated horribly because I was not able to get my 12-year-old son to take a strep throat test when they could clearly see during the examination that he has strep throat. he was not treated for his strep throat. We were asked to leave right away in a very rude way by the doctor at the MinuteClinic in Cvs. I highly suggest not going there because you will be treated like crap. If you don't do what they ask of you to do and I would not suggest taking your kid there at all. But I don't know that's just me maybe the doctor there treats other patients with respect, but she most definitely didn't treat me with any respect at all.
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February 2024 by Tony Largin
Virginia was very helpful in helping me get my items and finding out exactly what I needed. She was very helpful.
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February 2024 by Sophia Guice
The drive thru wait is just about always slow and full of cars. The pharmacy reps are always nice. They are at lunch in the drive thru from either 1-2pm or 1:30 -2pm so don't go at those times. It is an asset to have a CVS extra care card. They have convenience food available. Always clean and organized.
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January 2024 by Margaret Martinez
They are horrible when it comes to filling prescriptions. On hold for over 11 minutes checking on a Covid medication. No one calls you to let you know status of your script!! DO NOT USE CVS!!!
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January 2024 by Stephanie G
I’m pretty positive this CVS and the Walgreens across the street are in competition of who can suck the most. My doctor called my prescription in 5 days ago. I waited 5 days bc I know how slow this pharmacy is. I get there today it’s still not ready. They will straight lie to your face. This is the 3rd time I’ve experienced poor customer service with this particular CVS. They said they are two weeks behind. How can you be two weeks behind with people’s medication? I couldn’t believe they can’t out of that lady’s mouth. Publix from now on. I’ve never not once had an issue with Publix. Only thing is CVS is 24 hrs. But what’s the point of that when it takes two weeks to get your prescription filled. Especially something as easy as vitamin D tablets. Corporate needs to intervene ASAP. This location gives all CVS a bad reputation.
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January 2024 by Colton Nickel
Plan on 5-10 minutes per car at the drive thru. It took way too long to keep cars moving. Must be new people.
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January 2024 by TM
The worst CVS pharmacy I’ve ever used. The absolutely insane Pharmacy/prescription wait times are just crazy. Send them more help corporate offices!
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December 2023 by Natasha Raymond
While it's nice that this location is 24hrs it's very understaffed and slow. I'm pretty sure they never answer the phone. Waited 45 mins on hold yesterday before giving up. Tried another 20 today, still no answer. Orders take days to be filled. They don't follow instructions that are listed on my account to order a specific brand which requires me to order multiple times to get the right thing. Their text alert system doesn't work at this location. I never get notifications my order is ready even though it works fine when I order from other locations. I'm not sure what is happening at this location but it really should be looked at by cooperate.
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November 2023 by Cady Register
They are always packed and slow. And say they are under audit all the time when you need you prescriptions x they require prior authorization all the time and will not let you pay cash for them. They did this two me twice now the day I got home from a caesarean section and now a broken leg ankle and foot. They refused to give me pain medicine forcing me to contact my provider and get it transferred which takes forever.
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November 2023 by Allycia Catudal
We drive from Temple to Douglasville to use the CVS pharmacy in Target because they’re great and the Villa Rica one is garbage, but I took my kids here to get their flu shots and the nurse who tried giving them had the patience and and compassion of a fence post. We left with no shots and lots of tears. She also insulted my parenting. We’ll never use this CVS for anything again.
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November 2023 by Kristen Williams
I don’t understand how they’re rated so poorly! This is by far the best cvs pharmacy that I’ve came across! The pharmacy answers the phone in a very timely manner, they answer any of my questions regarding my medication, they’re nice as can be! I’ve actually made this my new cvs for my meditation to go to and it is closer to where I live! Nothing but good things to say about this cvs pharmacy!
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September 2023 by ALFA X
EXCELLENT Customer Service from the over night staff, very clean store always organized the items here is a little pricey.
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June 2023 by Touch Down
When McDonough CVS refused to sell me 1 blood pressure pill I ask the Pharmacist here today if she would sell me one blood pressure pill. She said no so I walked towards the door and she stopped me and acted like she would do it if I call my doctor. Well I did and got a recording because it's Saturday. Then I called my local Pharmacist Sam at my home pharmacy and he was willing to send he a copy of my prescription. After that she said she would have to call him because that was procedure. I said ok. Then she said it would be 2 hours before she could get to it.Really?Man I had accepted that she would not sell me one then she stops me and waste 25 more minutes with nonsense that she was gonna get to in a couple of hours. Really?Where has common decency gone? Sad I have no time for such selfish self centered uncaring behavior. I did make it home but I was dizzy and could have used 1 blood pressure pill!
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May 2023 by Xylina C. Bailey
On a sat morning and only the Pharmacist and one tech working. The drive thru line is out to the street and the line inside is down the isle! Corporate needs to do a better job with providing this location with the necessary payroll budget to handle how busy it is, absolutely ridiculous . Your dealing with peoples health and well being.
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May 2023 by Shay “PunkRockBarbie” Jamerson
Love the overnight staff they are always so friendly, helpful & nice...Store is always stocked and clean. No complaints here.
