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January 2024 by John Lucius
Never have the flavor of Lemon Custard ice cream, this must be the only one in North America that doesn't have it.
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January 2024 by Alizhia Kaufman
No greeting.Always out of Waffle Cones and Bowls.
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November 2023 by Gregory Hackett
I like the (3) favor Banana Split with all the of the toppings, but everytime I come they never have Banana's ? or all of the toppings. I realize this Baskin-Robbins is a smaller store than the one I'm accustomed to that has more ice cream favors, an toppings to choose from. But I will say this, they are a whole lot better than Dairy Queen.
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July 2023 by Farday Nikolas
Good place to beat the heat for a quick shake .
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June 2023 by Kunta Parker
So many choices to choose from but I got the chocolate dipped waffle bowl butter pecan ?.
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June 2023 by Stephanie Cox
Always will stocked even late in the day
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April 2023 by Daniell CROWSER
Visited on 4/19/23 & there were at least 8 employees onsite and ONLY one spoke after looking around noticing no one else would speak. He was the only one helping customers while the others stood around talking.
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April 2023 by Shelia Janice
I ordered a strawberry banana smoothie and stood back and watched as the young lady found a rotten banana and tried cutting off the rot and put the remaining in my smoothieWHO WANTS ROTTEN FRUIT????You guys really need an over hauling of staff… they are unhappy and it showsThey don’t greet you or anythingHad to come back and edit my Review…They don’t deserve 1 star but I had to…I went back hoping to get a better experience but the girls taking my order were busy picking something out of the others hair with an ice cream cone in her hand! This place needs to be SHUT DOWN!!!Just nasty, customer service is terrible and its a shame… Baskin-Robbins used to be better!!!
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April 2023 by Micah Burns
Ignored totally by staff. So, just to see, I waited through a little shy of 10 mins before I spoke up to ask when we would be acknowledged by someone of the staff & asked for the manager on duty.Oh, surprise of surprises, she was also one who kept walking by and ignoring the only customers in the store. Then, she(the manager), along with other members of the staff started shooting dirty looks about the fact I even spoke up.One e member of the staff finally helped & did a good job. But very other member of the team just kept standing around. The young man who helped me, was the only one that seemed to be about doing a good job. Even at that, he was helping me once the so-called manager pulled him off the task she had him working on & told him to help me. (While she was chummy & letting the rest of the staff be as ineffectual as her.) The staff member who helped seemed to be the new member who was being given the work, while everyone else was being allowed to do ( or not do) whatever they wanted.Thus seems to be a trend in more & more Dunkin'/Baskin locations. (...and in just about every other restaurant in Villa Rica.)
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February 2023 by Lisa Renee
I walked in, waited several minutes to be acknowledged and NO ONE greeted us and there were at least 4 females working. They completely ignored us and we decided not to patronize this location. I guess, they've never seen black people before.
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February 2023 by Lisa Thomas
I walked in, waited several minutes to be acknowledged and NO ONE greeted us and there were at least 4 females working. They completely ignored us and we decided not to patronize this location. I guess, they've never seen black people before.
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October 2022 by Dawn Patterson
I had a sausage croissant and hashbrowns and they were very good, nice and hot and fresh.
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October 2022 by Tracy Franklin
I attempted to order an “fully customizable “ ice cream cake for my friend’s birthday. I called with questions regarding changing the streamer color of the cake I wanted online on Monday. I was asked to call back on Tuesday and speak with the cake decorator so I did . She assured me it was no problem and to place the order online . I tried the next day Wednesday and was not able to complete the order online so I called . I was again assured the cake I wanted would be ready by 10am on Saturday. I asked if I should pay by phone or come to the store. I was told no they had my notes and phone number if they had any additional questions.I called to confirm it would be ready this evening and was informed no cake was ready and the process I described would never work anyway . After three phone calls and the 14 hours before scheduled pickup I’m clearly taking my ice cream needs somewhere else
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August 2022 by Margaret Key
I would strongly not recommend this place/location. I bought a quart of of handpacked bubblegum ice cream. One they never handpacked it and secondly it was like 1 1/2 inches down from the top. The quart container was not even filled. The lady Brianna 125812 put some ice cream in the quart container and then weight the ice cream and did it over and over. How can a quart container not even be full and not even packed? I have been buying these for 4 years now and have never inco
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July 2022 by Michael Camp
This place is awful. I don't even want to give them 1 star. Dont order icecream in a cup they have no spoons. Sont order cream filled donates they have no filling. Dirty and messy store. They manager needs to be fired for such a poorlymanaged store.
