8AM - 5:30PM
100 Hunter Industrial Dr, Villa Rica“7-17-24
Store #1200 Bankhead Carrollton
Excellent customer service from "Alexander",
In helping my sister with a, no crank, situation,on her Camry.”
“I was in need of a battery for my car, 2020 Kia Sorento. Trey Long provided amazing customer service. Not only did he check the status of my old battery but he provided me with options for purchasing my new battery and replaced the battery as well. I was in and out within 15mins. Thank you Trey, I truly appreciate your help.”
“Advance auto parts in Villa Rica Georgia is the absolute best place to go for parts and service. I am wore out ran my butt off in the ER today get ready to go home and the service engine soon light comes on and the truck is shaking so I pull into Advance auto parts in Villa Rica pop the hood and check the oil (honestly just about the only thing I know how to do under the hood) sure enough oil is low so close hood and go into the store. Kevin greats me with a hello welcome to Advance. How can I help you. He then listened to my explanation as to why I was there after only 2 or 3 questions about what I was driving he walked with me to the oils and additives helped me pick what I needed even working with me so I didn't overspend then walked outside with me helped ( or truthfully did it himself) put the two quarts of oil in then the STP oil treatment wiped everything clean from any spillage ( don't think he spilled a drop of either. As he closed the hood the looked at me and said sir those windshield wipers might need some attention. He was right both were shredded and in pitiful shape. He then got the model of my truck off the sticker on the inside of the door went in looked up the wiper blades for my truck (again looking for the best priced set.) And just like earlier walked out with me offered to swap out the wiper blades. Did exactly that took the old ones to the trash and acted like everything was as it should be. Now I tell you this at my hospital I treat all my patients like they are my family and by gosh Kevin made me feel just that comfortable. I don't know who will see this but that young man is absolutely the type of employee who brings costumers back for repeated business. Kudos to Advance auto parts for having such wonderful employees. O'Reilly auto parts is a lot closer to the Hospital but I will be coming back to Advance from now on.”
“I have a 2004 GMC Envoy XUV and couldn't get the retractable roof to close. The tech hooked up his computer and within 10 minutes had everything working as it should. I had called several other body and mechanic shops and was told that they were not able to do this including the dealerships. Very friendly people that do good work. Thank you!
Joel Agan
9/16/24”