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April 2023 by Troy Galvin
Great selection of products. Well stocked store. Staff was very friendly and helpful.
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July 2022 by Hugh Delk
One stop shop they have it all.
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March 2022 by Gary Case
I have just finished a huge remodel and sure wish I had discovered Whitehead earlier. I am tired if big name hardware stores that cannot organize or refill their stock, and online stores who will not provide updates on stocking issues or delivery dates.I discovered Whitehead after searching for days to find a product by the foot that others only sold in rolls of 50 or 100 feet. This saved me a considerable amount of money and having to figure out what to do with leftover product. My biggest praise though goes to how they handled an issue of having less in stock than they thought they had. Instead of burying their head in the sand and ignoring the problem, they notified me right away with my options, and quickly restored their stock. In the end, the product was delivered with very little delay from the initial estimate.If all of their interactions with customers are as positive as my first interaction, it would have saved me a lot of frustration had I discovered them sooner, and most likely saved money as well.
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April 2021 by Rosa Houston
Great selection of Kreg tool products
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March 2021 by Scott Colburn
Best place around for all your hardware needs.
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November 2020 by A Roberts
Amazing customer service! Brandon and Daniel will go above and beyond to assist you in finding the parts you need and will even special order them for you if they dont have it in stock (which 9/10, they stock everything you could ever need)!
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November 2020 by James Shepard
Basically purchased item defective and doesnt work properly . Whitehead said no return policy.
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November 2020 by Julian Dickson
Quick & nice service
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May 2020 by Laser Help
I didn't get her name but I wanted to thank the lady I spoke with Friday morning 5-8-2020. Thank you for getting the Weller D550PK out so fast for me.
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April 2020 by Wendy Weekly
Thanks for your service and prompt attention
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March 2020 by Paul Lovett
I recently purchased a hard to find product (X-14 Professional Mildew Stain Remover) on line from Whitehead Industrial Hardware. Not only was it by far the best price on the internet; I received it by standard shipping within 2-3 days of ordering and the packaging was superb. You could have dropped that box off a roof and the bottle still wouldn't have leaked. Great job guys!
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February 2019 by William Carter
All the folks there are really good help, and they seem to enjoy their job.
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February 2019 by Grady Blankenship
So far I am very disappointed in them.
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November 2018 by JP Fender
Great place friendly staff, Mr.John went above and beyond to make sure I got my materials, I highly recommend!
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October 2018 by Ooo Soo
Terrible company. Do not order from them. I need 4 rods for a project, so I order 4 rods from them. After close to a week, a package finally arrives, but instead of there being 4, there is only 1 rod. Then when I call them they say they will mail me the 3 outstanding rods. When I received the package there were ZERO rods inside. They didn't even secure the package properly and they must have slipped out in transit. I called and they won't send me more as they say they are out of stock, yet on their website it is saying the product is still available in-stock. So now I have to order from amother company, weeks after my project was supposed to be finished. How hard is it to mail someone 4 rods? Obviously pretty hard for this pathetic company.
