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March 2024 by Jennifer Smith
Jackie in the salon is amazing. She is the only stylist my teenage daughter will let touch her hair and my baby has great hair so she is very particular. Jackie listens, is patient and does a wonderful job. My daughter loves her style every time. She asks my daughter what she wants with her hair instead of looking to me. I love that because my daughter is old enough to know what she wants. Her hair looks phenomenal every time. Jackie is your employee of the year, she also has excellent customer service. She’s a rockstar!!
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March 2024 by Tonisa
Usually, the store lacks products but the lady Mrs.Melinda or Marilyn(I can't rememeber her name) is the only person that ever speaks to me, asks me if I need anything, or offers me anything when it comes to new products. I love coming in during the day time because I know she will be there to greet me and if I need anything, she doesn' t mind going to the back and looking for it. She is the only reason why I gave Ulta a 5 star review
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March 2024 by mexicanbandito patron
never been there
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February 2024 by Marquavia Samuel
Purchased a few products today and the cashier (Jakaria) used the wrong information today at checkout. I gave her my number so that I could use my loyalty points and she told me that I didn’t have any (which is false). After paying, I noticed that the email was completely different than the one linked to my account.After saying something about it & repeating my number, she claimed that it’s what she typed in… I’d watch out for loyalty fraud at this place
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February 2024 by Ashley Peterson
Love the perfumes and prices
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January 2024 by Sheila Branch
Nice,but the Valdosta GA one was very disorganized 3 days after Christmas! No one had put anything on the shelves to buy !
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November 2023 by Anna Prescott
Great service
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November 2023 by Anna-Belle Howard
I typically love going to ulta however this one was a horrible experience. The cashier was on her phone and did not interact with me whatsoever. She acted as if I was inconveniencing her. Once she scanned my items she went back on her phone then rolled her eyes when realizing I was paying with cash. 1/10 experience I will definitely take the longer drive and go somewhere else next time.
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November 2023 by Kathleen Ratcliff
Look for specific item & get great service
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October 2023 by Jessica Royal
Consistently horrible customer service. Curbside service shouldn’t even be an option at this location because 9/10, they don’t ever bring it out to you. Yet, most times when you go in to grab the “curbside” order, the employees are standing up front with no customers, then act as if helping you is an inconvenience. I’ve been a retail store manager for over 16 years and this location definitely needs a customer service training refresh and/or a more aware manager.
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August 2023 by Kaycee Cody
Depending on who's working determines whether or not you get terrible, average, or exceptional service! You can definitely tell which employees know their stuff about make-up, hair, fragrances, and beauty products and the ones that don't and don't care to learn. Ulta is a fabulous one-stop shop store for anything make-up, hair, fragrance, and any other beauty product you can think of, but some of the employees make me not want to even shop there.
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July 2023 by Jennifer Wood
My daughter and I walked into Ulta Beauty and were greeted. (With a very friendly welcome to Ulta) ( loved it ). The store is full of makeup, face cleaners, bath bombs, and everything in between.The store was very clean.Everything was tagged.I asked two different associates two different questions and received help.Very good customer service.The cashier was very friendly.Will be returning.Thank you to the young ladies at Ulta Beauty for a great first experience.
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July 2023 by lindsey c
Every lady in the store was very helpful but specifically Maddison. She walked me around and looked for dupes/alternatives for a shimmering body oil that was out of stock. All the ladies were so sweet and enjoyed talking and looking at the baby!
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June 2023 by Ashley Benzo
I shop at ulta faithfully and i was so disappointed to come in today and hear one of the workers by the name of Shayla complaining about customers. It was very disgraceful and i really hope she understands that people can hear what she is saying.
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May 2023 by Queshonya Dawson
Great crew! So helpful n always there when I need them
