-
January 2024 by Robert Shy
Plenty of trucks and equipment on hand. The associate was very helpful
-
November 2023 by Aaron M.
Wonderful rental experience at this Bemiss Rd. location. The rental truck was exceptionally clean and the owner was extremely friendly. She even took the extra time to demonstrate how to connect and disconnect my auto transport and the proper way to load and secure my vehicle being towed. Thank you so much for making this process as easy as possible.
-
November 2023 by John Lehman
This has to be the best U-Haul place I've ever been too. The lady who owns it is seriously the best she keeps her trucks clean and maintained. Her place is easy to get in and out of and she will go the extra mile to explain things to you she will not promise you something she can't do and she has corrected me on hooking up trailers because Uhaul has a way they want it done and I don't mind she is just be the sweetest person. I drive out of my way to rent here just because of how my experiences have been.
-
November 2023 by Faded Ant
If you are of color do not come here, racially profiled for possibly stealing the equipment. Questioned on what im going to be “doing” with the equipment which is the obvious if im coming to the company! . They refused to give me the rental equipment because they thought I’d be stealing it. Lol i have numerous moves with Uhaul, never again.
-
July 2023 by R Carr
Easiest check-in and out. The employee was there and very nice.
-
July 2023 by Larri McGovney
Went to pickup U-Haul - lady behind counter said to come back at 11am because they were cleaning and fueling returns. Went back at 11am and she put a sign up that said closed until Monday. You could tell she did not want to do her job.
-
June 2023 by Adam
No trucks available, had to go out to Quitman. 40 min out of way to come back 40 min to move 14 hours... I guess it isn't this particular location? No idea but uhaul switched my order 3 times and the last one was day of 2 hours before rental. Last 3 times I used uhaul they've switched location of pick up twice.
-
April 2023 by Affordable Computers Guitars Lake Park GA
I use the one at 4800 bemiss road in Valdosta everything is always smooth and simple she has it ready when I come for it and she checks it in when I drop it off no complications no aggravation and the price is always correct
-
April 2023 by Haley White
Very rude towards customers who don’t leave a good review. Not very professional if you ask me. You ask for customers to leave a review, they gave their honest opinion, then get mad. Wow.
-
October 2022 by Kasia Byrd
We had a reservation at 9am. We arrived 10 minutes early, because we were on a strict time schedule. Not only was this woman 15 minutes late to work, she was argumentative with my fiancé when we complained that her tardiness literally cost us money. THEN, when we returned the vehicle 2 minutes after they closed, she made eye contact with my fiancé while he walked up to return the key, didn’t acknowledge him, got in her car, and left. Please teach this woman customer service!
-
September 2022 by Mackenzie Snyder
Stopped by as a potential customer to see the trucks and ask a couple questions and was treated as a nuisance. The worst customer service experience I have ever had with U-Haul. The lady that answered the door was incredibly rude and dismissive. I had a mask on and was still not allowed in the building. I would highly recommend everyone to rent their U-Haul from the many other location in Valdosta. Sadly from previous reviews I’m not the only person that has been treated this way.
-
June 2022 by Emil Castro
I had an excellent experience and would give it 6 stars if I could. Every question I had was professionally answered, and when I needed assistance, there was no hesitation. This is my absolute favorite spot!
-
May 2022 by Johanna Wilmore
Was not allowed in the office since I didn't have a mask. The proprietor was very helpful. Most of what we did was online so the only physical contact was accepting the key. The return was done via drop box and my recipient was sent to me via email the same morning as drop-off.
-
April 2022 by c Lynn
I came at 4:45 pm and was told they were booked for 2 days. I looked at the fleet of untouched uhauls and asked were they being rented, they did not appear to be in use and if they were booked the parking lot would be empty. She told me they belonged to the company. Bottom line is I was dismissed because it was close to closing time and She did care to assist an in-need customer. That is repulsive customer service I personally will never use this service and will tell everyone who is anyone about this horrible experience. Do not waste your money, It is not valued here. I was still accomadated at Ez rentals a few miles down the road on Ashley Street. I rushed their right after and was greeted and assisted even though close was minutes away.
-
February 2022 by Kasia Kay
We had a reservation at 9am. We arrived 10 minutes early, because we were on a strict time schedule. Not only was this woman 15 minutes late to work, she was argumentative with my fiancé when we complained that her tardiness literally cost us money. THEN, when we returned the vehicle 2 minutes after they closed, she made eye contact with my fiancé while he walked up to return the key, didn’t acknowledge him, got in her car, and left. Please teach this woman customer service!
