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February 2024 by Donald M.
i have been treated like a stranger there many times,im a veteran and walk with a walking cane..i have had to stand and talk with someone instead of being asked to sit down in the office of that person.if you wear a suit and tie ,they jump up and run to you.if you walk in with jeans,they look at you like your a bum.i have been a customer with regions around 10 years now.not a good bank to do bussiness with,refused me a credit card that they sent to me.but i went and bought a new 2024 car instead,now they sent me a invite to have a credit card.i tore it up.don
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January 2024 by Paula Williams
First, no one answers the phone. EVER! Second, the customer service has gone downhill so much. They no longer see customers on Saturdays for new accounts. They don't offer any financial guidance for people interested in qualifying for a mortgage who have banked there for years. I really don't know why we even still have a Regions Bank here considering how terrible they've become.
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November 2023 by lee powell
I recommend anyone too open account with regions bank
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July 2023 by Letitia Moye
Excellent service and wonderful, friendly and helpful staff.
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June 2023 by Brandon Gross
Worst bank in valdosta. I have been a customer since 2017 but I will be closing my account and going elsewhere. Absolutely no customer service from higher ups. David is just a horrible person, he needs to be dealt with. And the askregions people are absolutely no help corporate is just as corrupt.
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June 2023 by Paul Brown
They never answer the phone I can only get service if I drive to this branch ‐ at least someone responded to this post but it was really bad when we were on the phone with regions green line and they transferred us to that branch and still nobody picked up the phone.
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June 2023 by Maddie Brooke
Institution of theives. Run as fast as you can away from this bank. They will charge you anyway that they can including using illegal banking practices.
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May 2023 by Brandon G.
Run as fast as you can from this bank. The entire institution is thieves. They will find everyway possible to take your money.
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May 2023 by Jenna Wilson
Best Bank Ever!!! Joelle is awesome! She helped me with a smile! If you’re looking for a friendly bank…this is it!!
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April 2023 by Kentisha Harris
Do not I repeat do not bank with this company. Absolute terrible customer service. I had my first direct deposit to this bank they're blocking my account I have no access to my money they send you a non working debit card, then have a 25 dollar fee to close the account. If you don't mind terrible customer service, no access to your money when you open the account, Then this is the bank for you. for hard working people who have families this is not the place to bank with.
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February 2023 by Brandon McClain
Wish i can give no stars for this bank, the only way to contact them is inside the bank. I have called 50 times without anyone answering and they have a branch hold on my account. Wth. Just close my account and give me my funds!!! THIS IS THE WORST BANK I EVER SEEN!!
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December 2022 by Laura Colson
Tempted to pull my funds and close the account after only having it open a few days. Received my debit card and funded the account; went to get lunch after activating my debit card. Card was declined at restaurant; called the bank and was told “oh yeah, if the account is not funded as soon as you open it, it shuts down.” Was told a “ticket” would be put in and should be functional in an hour. Would’ve been nice to know before I went on my lunch break and was unable to even eat because I could not access MY money. Ridiculous.
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November 2022 by Mifune Seven
I have been banking with Regions Bank for 20 yrs and I recommend that you avoid the Valdosta Branch. It's not a failure of the staff. It is a failure of management that results in extremely poor customer service. The failure of management results in frustration for the long time customers who remember when the employees actually treated people with understanding & courtesy. The Valdosta Branch has been poisoned over several years my a certain manager with a 'Napoleon' complex who cannot stand to be questioned because he cannot explain the Bank's policies/actions. In short, management has lost touch with the customers and the staff. Avoid this branch!
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November 2022 by Daniela Torres
THE WORST BANK ANYONE CAN DEAL WITH I WILL BE IN MONDAY TO 100% close my account and take my business elsewhere
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October 2022 by Gene Hill
Same great customer service.
