Kohl's is a store that offers a wide range of products to suit different tastes and needs. Customers appreciate the friendly and happy staff, making shopping a pleasant experience. The store is clean, well-designed, and easy to navigate. Service is quick and helpful, with employees going out of their way to assist, such as matching shades quickly and efficiently. Many shoppers enjoy the variety of brands in fashion, footwear, and beauty products, including Sephora items, making it easy to find items for both active and casual lifestyles. Kohl's emphasizes savings through sales, Kohl's Cash, and hassle-free returns, along with the convenience of free store pickup. While some longtime shoppers feel the selection has decreased over the years, most find what they need and leave satisfied. The store also promotes community involvement through Kohl's Cares, donating time, talent, and money to improve local communities. Overall, Kohl’s provides a friendly, clean, and inclusive shopping environment with a focus on affordability and community support.
All of the employees were helpful in helping me find an alternative to the product that they didn't have. Greg was very knowledgeable of the products I was looking for and helped me to find something I think I'll like
October 2024
Excellent customer service. Cashier and floor associate very helpful. Store tidy and well laid out.
June 2024
Service was amazing. I was short on time and within 5 minutes an employee had shade matched me, unlocked the box to find the shade since it wasn’t yet in the case, got my email and phone number to help me collect my points, and had me checked out. That was the fastest and best quality service I’ve experienced.
