JCPenney is a large retail store known for offering a wide variety of apparel, footwear, jewelry, accessories, and home furnishings. Since 1902, it has provided customers with style, quality, and value. The store is clean, well organized, and spacious, making shopping comfortable. Customers appreciate the helpful staff and the good customer service, which stands out compared to larger stores. The store features popular national brands like Adidas and Levi's, as well as private brands such as Liz Claiborne and Worthington. Shoppers can enjoy options like free shipping and curbside pickup, and explore new beauty products from brands like Covergirl and e.l.f., including Black-owned brands. The store offers a broad selection of items, with sales helping customers save money. While some find the store temperature uncomfortable, overall, visitors find JCPenney a convenient and pleasant place to shop for clothing and home goods.