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December 2023 by Lakisha B
This is by far the worst store I have been to in my life. The black male cashier was rude to my brother and me. He called my brother the "N" word and came from behind the counter to try to get in my brother's face. He was rude and yelled at me, my brother, and other customers. This is the poorest customer service I have ever witnessed in my life. They refused to give me the 30.00 cash back and said they could not give me cash back because no money was in the register. They then pointed out signs that they had up in the store stating no cash back. However, they charged my card the 30.00, which is stealing. My brother also stated that they had given the woman in front of him cashback. I have already contacted the District Headquarters and I wish I had read these previous reviews before I went into that store. I had never been in this particular Dollar General and will NEVER go in it again. I needed to get laundry detergent and it was the closest Dollar General at the time. I love Dollar General and have always had great customer service until Sunday. This whole store needs to be closed down for the way we were treated and other customers. I have yet to have my 30.00 returned to my card.
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September 2023 by Alexandra Gray
Worst Dollar General that I’ve ever been to in my life. They should be ashamed by the way I was treated by the cashier here all because I wanted to load money onto my cards. After getting a title loan here on one of my vehicles, I was left with a check, and there are NO BANKS in Valdosta (no Wells Fargo, etc.) I’m not about to drive around with that much money on me, so I thought I would stop and load it onto some cards. As soon as I walked in the store, the extremely rude, condescending, unprofessional clerk (who was on a personal call,) had already profiled me. She told me that it wasn’t going to let her do anything, when really I know it had nothing to do with that…..if you want subpar service, a dirty store, and a bunch of shady individuals then this is for you. Otherwise I suggest you steer clear.
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August 2023 by Dean Marshall
The employees playing on their phones putting signs up closing down shops are going to cost this place business. Now I dont want to see this place shut down due to proximity but these lazy employees are going to ruin it for everyone. They place signs up repetitively allowing only one customer in at a time claiming thier system is down. But then use thier system when your that one customer. A regional manager needs to step in at this point. The store manager does nothing to fix the problem.
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August 2022 by Sky Fresh
I bought 2 of these toothpastes from here a week in a half ago. They are expired and the coloring of the toothpaste is a dingy yellowish tan color as you see in the picture. (Have to click on pictures to view the whole pic). I should’ve looked before buying, but it’s the company’s responsibility to make sure they’re not selling old expired stuff.
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January 2022 by Monte Mcrae
This store has the worst costumer service I have ever experienced.Corporate should fire everybody and hire all new staff.Bad attitudes slow service and they will follow people around while a line of people will be waiting to checkout.Ive seen my one year old get more accomplished.
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April 2021 by Angela Johnson
Love Dollars General, just takes to long to check out, never have but one person on check out
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April 2021 by angella ratliff
It is very easy to shop and get what u what
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March 2021 by Donald
Just had to do a return here the manager was very nice and cool throughout the process ?
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March 2021 by Elise Whitty
Very horrible customer service by the Heavy Set African American young lady on the first register. I absolutely HATE when I go into ANY establishment and the staff has a bad attitude. Maybe she was having a bad day, Idk, but she should've kept it at home. The ONLY REASON I'm giving 2 stars is because a nicer gentleman (Thomas, if I'm not mistaken) came to address and fixed my issue with NO PROBLEM, which the other young lady had NO interest in doing. Send her back to the Customer Service training.
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February 2021 by Shirley Justice
Shelves were in a disarray. Items were priced one amount yet was rung up at a different price. Really??? Store needs a completely new renovation and better managed.
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January 2021 by En Eye Es Aache Ay Riley
Whewwwww someone stole a whole box of washing powder. The workers were nice and remained calm during the ordeal
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January 2021 by melba marion
I love going in there just to see and look around
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January 2021 by Rhonda Askew
The lines are always long and there be only one cashier working everytime i go there
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January 2021 by Jermaine Treadwell
Management was poor and had a attitude when a customer asked were something was
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December 2020 by Alex Holt
Always glad you went here, they sometimes have the snacks from past you remembered as a Kid but thought they stop making, surprise big bang for the buck.
