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January 2024 by Manuel Gavidia
Good morning, do you have customer service staff who speak Spanish?
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August 2023 by Jonah Dean
Okay, it's finally time to call it....I've held on for 10 years, but it's time to fire this company!!After repeatedly having money issues with them, from fees/thief/etc ...They almost never make it right, I even pay extra for overdraft protection...and much more....after 10 years it's time to call it quits!!!STAY AWAY DROM BANK OF AMERICA!!!
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May 2023 by LaPorsha Stafford
I have been banking here for 21 years. Throughout the years I have tries 3 additional banks. I have had the best experience with bank of America. They are always helpful, knowledgeable, and professional. I highly recommend Bank of America.
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November 2022 by Krissi Mitchell
Worst service ever. Tellers were rude, mgmt was no better. Thieves!
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October 2022 by Amber Poe
I’ve been with the bank for nearly 30 years. I went in to open an account for my son and was told they couldn’t help me because I didn’t have an appointment. Now that would have been fine if they were busy but there was not a single customer in the branch
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October 2022 by N C
I come here weekly and the line is always very long. You can expect to wait 25-30 minutes before being seen too if you need the teller behind the desk. There’s only ever one person behind the desk. The staff are all very polite, customer service is not a problem, but the waiting times are pretty ridiculous. They should consider more payroll hours so they can be fully staffed.
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August 2022 by Sharon Seier
Service is poor and phone service is non-existent. I was in at 4pm and all the "desk" employees had already left. Seems to me someone should be there the the full banking hours. I don't live right in Valdosta, so my running to the bank is not that easy.
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May 2022 by Nikki McQueen
I have lived all over and been with Bank of America for 15 years. This literally is the slowest branch I have ever been to. They need more tellers if this branch is this busy. Waiting 30 minutes in line every time I go in should be unacceptable. There are many things that can't be accomplished through an ATM.
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March 2022 by Brentney Green
Kory Dennis is amazing! Thank you for the quickness and efficiency resolving my account!
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November 2021 by Nyxx Catherine
I come here weekly and the line is always very long. You can expect to wait 25-30 minutes before being seen too if you need the teller behind the desk. There’s only ever one person behind the desk. The staff are all very polite, customer service is not a problem, but the waiting times are pretty ridiculous. They should consider more payroll hours so they can be fully staffed.
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May 2021 by Jay
Hi, I came in for some help Doris Weldon helped us out. She is such a sweet worker, nice, and funny.
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April 2021 by Kameron Farmer
Never enough staff. Not helpful. AT ALL.Took a lunch break to go get a debit card but the BANK couldn’t give me one at the time due to short staffing..very aggravating.
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December 2020 by Jesus De Araujo
Kory is very professional and informative about Bank Of America products and services.
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July 2020 by Mrc Valdosta
Want to give a shout out to Trish! Thank you for going above and beyond in your customer service!
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May 2020 by Kara Kruse
I’m personally disappointed that we are on a government lockdown where myself and many others are unable to work and Bank of America is still taking out a $12 monthly maintenance charge. When the lock down is lifted I will be changing my bank provider. I’ve had many issues over the years with them they are not worth the hassle anymore.
