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September 2024 by Lisa Deboer
Slick process. Walt was low pressure and knowledgeable
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September 2024 by Vaughan Lee
Mr Andre took great care of us!!
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September 2024 by Sheneta Leeth
Lee always provide great customer service everytime I come to get my car service. Always smiling. Definitely recommended
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September 2024 by Doy Lively
Great team to work with, everything was handled as agreed to. Best car purchase for me in the last 20 years.
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September 2024 by Tonya Tookes-Kay
My experience has been great except for my April oil change; my oil cap atop my engine was left off causing oil spatter over my engine…No major damage was done…I immediately called the dealer service department and Norman promised a free oil change and more. My free oil change was done for my next service with no problems. I appreciate their follow up to make sure I’m taken care of. I really appreciate this as a customer is a Honda fan for life. ?
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September 2024 by 성수
Walt Johnson was my agent. He was very kind and went above and beyond!
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September 2024 by T H 1
G. Lee is an excellent Service Provider!
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September 2024 by Cynthia Moreland
I went to purchase a new Honda Accord Kwame' Thomas was my sales associate He was Amazing. Very informative, knowledgeable, polite, and respectful. He asked me what I was looking for and he guided me in the right direction with no pressure. I will continue to use this establishments services.
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September 2024 by Helena Hall
My Advisor was very kind and helpful. And got my services completed quickly. I was also greeted warmly by other associates. Car is riding good and I even got a wash. I appreciate you all. Thank you.
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September 2024 by Fred Jones Jr.
Exceptional Customer Service from G. Lee at Nalley Honda
I recently enjoyed working with G. Lee on a warranty repair for an electrical issue on my car's dashboard. Imagine driving and suddenly hearing the radio switch channels from FM to AM without any input—it was both distracting and frustrating. However, Mr. Lee handled the situation with patience, professionalism, and genuine concern for my safety and well-being.
In a world where quality, compassionate customer service is becoming increasingly rare, Mr. Lee stands out. He went above and beyond to ensure the problem was resolved, leaving me with peace of mind and a safe driving experience. Individuals like Mr. Lee often don't receive the recognition they deserve. While he may not be awarded corporate accolades, his dedication to exceptional service deserves applause.
Thank you, Mr. Lee, for embodying what true customer success management should be. Your exceptional service has significantly impacted my experience with Nalley Honda in Union City, GA. Honda is lucky to have you on its team!
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September 2024 by Normand Brousseau
I came to the dealership to check on a vehicle I had seen online, and to see about possibly trading or selling my vehicle. I was received politely and in a timely manner. The salesperson, Walt Johnson assisted me along with the sales manager in respect to purchasing outcomes of the vehicle and in selecting either a trade-in scenario versus selling my vehicle. I was shown how the sales tax on the vehicle would be for either of the choices regarding the sales of my vehicle. I appreciated the no-pressure to either sell my vehicle or to buy a new one. I ended up trading my vehicle and purchasing a new one. I felt that I was treated in a fair and honest way, and the entire process was transparent. I will continue to use this dealership as long as they treat me as well as when I became a customer.
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September 2024 by Latonia Hunt
Tonia was very helpful! She answered all my questions and kept saying "I'mma take care of you." and she did! She took my list of demands and exceeded my expectations. She came out in the middle of the day and hot sun to sell me a car. She explained alot during my test drive. She was patient with me with my understanding the process. She drove to get the car I wanted. Her support team was great. So thankful for her to guide me through this experience: my first new car!
I'm hoping my experience with the service department will be just as pleasant going forward.
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September 2024 by Mikeria Green
Great experience!! Andre took great care of us!!
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September 2024 by Quovatis Woods
Andre Dallas and Marty treated me just like a family member!! He is a real asset to Nalley
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September 2024 by Enid Pigors
Awesome service! Goins Lee provided excellent service ?
