Kroger in Union City is a grocery store known for its affordability and diverse options, including many plant-based products. It serves as a community staple, conveniently located off Jonesboro Rd. Shoppers appreciate its early morning hours and the variety available, though some caution is advised regarding the labeling of plant-based items, as they may contain hidden animal products. Customer service experiences at this location vary significantly. While many shoppers praise the staff's kindness and willingness to assist, there are troubling reports of unacceptable behavior. One customer described an alarming encounter with an employee who aggressively demanded receipts, which left her feeling unsafe. Additionally, some shoppers have noted cleanliness issues and confusion regarding operating hours, as recent renovations have caused disruptions. Despite these challenges, many customers remain loyal, drawn by the store's dedication to service and community support. The store's resilience reflects the needs and preferences of shoppers, offering a mix of reliable products and service. However, improvements in cleanliness, staff behavior, and communication about operating hours could enhance the overall shopping experience for everyone.
