Auto Repair in Union City, GA

“Went in last minute for an alignment and 4 new tires due to an emergency and I was taken care of quickly. The professionalism and timeliness of the job was appreciated. Romeo and Allen were very, very helpful and oh so kind. I’ll be back and looking forward to working with the crew again. 5 stars!! Thanks a million.”

“I recently had the pleasure of working with Sunny Rohra at Butler Lexus, and it was the best car-buying experiences I've ever had. From the moment I spoke with Sunny by phone he was very friendly, professional, and attentive to my needs. He is knowledgeable in and out about the car, industry and how Lexus works with transparency but never pressured me into making a decision.

He explained every feature in detail, answered all of my questions patiently, and provided clear information about pricing and financing options, what is beneficial and what can be done or not for a person who steps in to buy a Luxury car. I felt like I was making an informed decision rather than just being sold to.

I need to thank few others who helped me in various stages throughout the process,

Mr. John, the General Manager who helped me when there was issues in tracking the car and gave me the car in the promised date.

Mr. Ryan, who explained and gone through all the features of the car and explaining end to end for more than 30 mins

In the end, I drove away in a car that perfectly suits my needs, and I couldn’t be happier with my purchase.

If you’re in the market for a new or used car, I highly recommend asking for Sunny Rohra and you too will feel the same level of hospitality as I had.”

“This is the 2nd time I am using a Caliber Collision to complete body work on one of my vehicles so needless to say I’m more than satisfied with the quality of their work and customer service!!

I recently required a repair of my vehicle to the rear passenger door. From the moment I arrived to the shop, Michelle level set expectations about the shops process, estimated timelines, and how often I could expect to hear updates around my repairs. I was notified up to the minute through each step of repair. I even received my vehicle back sooner than expected! Even better they detailed and cleaned my vehicle upon delivery, a service I’ve never received from any other repair shop!! This exceeded my expectations. The repair came out perfect, as if no damage was even done in the first place; the color matching was immaculate!!! I was also able to leave my rental at the shop and they turned it in for me to the rental company. Overall they get a 10 out of 10 for customer service, communication, and convenience. This type of service is like a unicorn in a society where we are always on the go in our busy lives! I didn’t miss a beat at work having to take time off to deal with trying to arrange time to schedule around getting my vehicle. Thanks Caliber Collision Union City Team!!! Big shoutout to Michelle!!!”

“Everytime I go to vw I always have a very friendly experience, the staff is great specially Milton, we always go back to him when we need a vehicle. We are loyal customers because of the great experience we always have when we visit heritage vw in Union City. Clean building, good service department, they always fix our vehicles. One thing it can be better could be an easier way to get an appointment for service because sometimes they don’t answer the phone. We were able to get a temporary car while they were fixing ours and that was great because we were able to have transportation.”

“My experience has been great except for my April oil change; my oil cap atop my engine was left off causing oil spatter over my engine…No major damage was done…I immediately called the dealer service department and Norman promised a free oil change and more. My free oil change was done for my next service with no problems. I appreciate their follow up to make sure I’m taken care of. I really appreciate this as a customer is a Honda fan for life. ?”

“This is the 3rd car we have purchased from BMV W and it's always a wonderful experience, something you rarely say about a car dealership. Last month i even had good friends drive in from out of state to buy an electric car from these guys. Michael knows his stuff on ev options and is just a real real pleasure to do business with. He has been selling used electric vehicles in this area long before. Most folks were even considering the option. Me feel fortunate that we found this place.”

“Perfect customer service from beginning to end. Our salesman Alex was great and very informative! He made the whole car buying process a breeze! Could not recommend enough.”

“2006 Magnum. Car looks and runs so much better than when we dropped it off! Joshua even made me aware of the need for new brakes. When I picked up the car, he showed me all of the old parts to confirm I did indeed need my brakes done. Definitely will return!”

“There’s no greater team than Nalley Toyota. Excellence is their middle name. Deb is one outstanding employee that makes sure it’s done right. She’s very warm in personality, knowledgeable in her field of expertise and just overall wonderful with multi-tasking. Top tier professionalism.”

“Fast in and out service. I have passed by this location many times, but this was the first time I had visited. No regrets, definitely my “go to” from now on.”

“I believe I share most people’s opinion that car shopping is typically one of the most daunting tasks we have to go through as adults. After shopping for nearly 8 months for a very specific car and having horrible experiences at a few dealers, I ran across Courtney at Infiniti south. What a breath of fresh air! Everyone at the dealer treated me as family, was extremely fair, honest, and kind. Before delivering the car, they noticed damage I had not seen and immediately offered to handle it, even though I had purchased it as is. Courtney exceeded my expectations with wonderful communication, detailed description of the process and papers, a very fair price. He went above and beyond- even to ensure my 6 year old (who was sad we were getting a new car) was happy. I cannot recommend this dealer enough. I was even a little sad after my purchase was completed as I met so many wonderful people at the dealer and enjoyed my time with them and learning about all of their cars. Look no further, run, don’t walk to see Courtney for all your car needs!”

“I must admit that I was in a fix the morning that I stopped to get an oil leak checked. I was worried about how I would get my car fixed..
I was rude; I failed to give an appropriate evaluation to a gentleman that went above and beyond the call of his duty in serving me. While I can’t remember his name, he was so very pleasant. He added oil so that I could get to my next stop; gave me recommendations on where to get the job done that he couldn’t do.
He was so gracious and kind. I was in a comfortable atmosphere while I waited on my service.”

“Luie and his staff provided excellent customer service! They were very friendly, professional and went above and beyond with the service provided. In addition, the repair cost was very reasonable. I’m very satisfied with the service that I received and would definitely recommend this business!”

“We had a mobile oil change performed by Chris and he was extremely informative and professional! We had no idea that the mobile service was provided until TJ informed us and I don't think we would do it any other way or with any other location! 10 out of 10!”

“I am more happy with the service department here than the dealership in Buckhead. I love the fact that everyone at this location has been completely honest with me about every aspect of my truck unlike where I purchased that Buckhead. The same problem that I originally took my truck in for in Buckhead, where I purchased that and (keep in mind it has very low mileage) Was never addressed correctly nor was fixed( recall issue). It only took one visit and a wonderful technician named Rich To find the problem, get the answer and make sure the repairs were done correctly. They never once made me feel like my concerns were invalid. They always address everything and the way that they stay in contact with me with top 10 . I just want to say thank you for being one of those dealership out there that has an honest team working for them.

Oh sidenote, and the ladies at check in/ telephone and check out and customer service are so professional. They are keepers. If I could give them more stars, I would.

Update
They got me out of that lemon that was sold to me in Buckhead and I was not made to suffer financial consequences because of the misinformation that was given to me.

If I could give them 24 stars, I would I just purchased the new 2024 Range Rover and they exceeded just like I knew they were. They understood the assignment dealt with my craziness and I am a happy customer again Marlon, who kept calling Melvin is the greatest salesman ever if you need a car and honesty at the same time this is where you go.”

“Cameron was amazing! Helped with the purchase of my 2024 Rogue. He even went to get me food when I was hungry during the process. Amazing customer service. Bella Nissan has a customer for life!”

“Would highly recommend this dealership for Audi sales! Excellent customer service with absolutely no “pushiness” to make rapid decisions during purchase. On day of purchase, service was expedient, straight-forward, and gracious. Specific kudos to Anthony, Steven, and Kelly. Thank you Audi South Atlanta!”

“Cannot say enough good things about this place! It's affordable. The employees are nice, helpful, and don't try to upsell you.Just make sure you have cash... they don't take credit.This is my new go-to tire shop!”

“On Monday, Aug. 12th I went to Auto Nation for an oil change. I had purchased my own oil and I just needed them to put it in for me. I was met by a service writer who told her name was Precious. She immediately gathered the information from my car and had it taken into the garage. In just about one hour, Precious advised me my car was ready and I was on my way. I appreciate the prompt service I was given and the good job they did.”

“I bought a brand new Equinox from here ! AJ the General Sales manager was AMAZING !!! Helped me all the way and got me out of my old car and gave me the best deal ! Go see Aj if you are in the market for a car .”

“I purchased a car from Copeland's Auto sales and my experience with Copeland Auto was one of the best experiences of purchasing a cash car from Mr Copeland Auto sales was a very exciting experience. I purchased a car from Mr Copeland the owner work with me with my purchase on my Chevy Impala if I need to go back and purchase another car I would I recommend Copeland's Auto sales to all my friends I give him five stars on working with me. Thank you Copeland and family see you next time on my auto purchase love your business”

“Had a great car buying experience here. I started my search on TrueCar and had one of their salesmen reach out to me over email. He gave me an up front out-the-door price and helped me secure exactly the financing I was looking for. A lot of dealerships make it a pain to even find the price of their vehicles, so it was refreshing to get that information up front no with nonsense. I worked out most things over text and email, so when I came in, I was able to sign a bunch of papers and get out in around an hour. When it came to the pricing, everything was exactly as we agreed beforehand. It did not have any dealer markups or hidden fees on my vehicle. Everyone was friendly and they help me get my car set up before I left. Thank you to Chris and Cody for the no-nonsense car buying experience.”

“Purchased a new vehicle online with Earnest. I contacted 4 dealerships and all except Earnest were playing games and not respectful of my time. Earnest was honest, transparent and professional. He gave me the information I wanted and negotiated the deal without playing games completely online and via text and emails. When it was time to pickup the car, everything was ready and it had a big red bow. The tech guy went over all the cool features of the car and I was in and out in less than 45 minutes. Earnest was so kind and thoughtful. Even giving great recommendations of places to eat in Atlanta! Highly recommend him if you want a fair honest sales experience!”

“I drove almost 7 hours to pick up my vehicle. My salesperson, Xavier was absolutely amazing. He communicated with me throughout the process and all the way up until I left the parking lot. I had a few concerns which we came up with a solution, but I didn't benefit me. In my opinion, the vehicle wasn't fully inspected like it should have been, but they immediately fixed the issue. Also, the atmosphere wasn't as welcoming, it was very quiet. Most dealerships have music playing over the speakers, have balloons, or something to make it more inviting. Again, KUDOS to Xavier for being a great salesperson. Will buy from him again!”

“Took the wife’s vehicle in for suspension issues and was treated very well. Thomas, our service advisor, provided regular updates and relevant information. He was very attentive to our needs and we felt like the technician took his time and made sure the problem was fixed accurately and thoroughly. Great experience!”

“Had a smooth interaction at Classic Collision! Dana at the front was a pleasure to speak to and Keta my case manager was tops! Spent most of my time just shooting the breeze with them while they did the work. Got my vehicle back earlier than expected :) much appreciated. Hopefully I'll never be back(no more accidents) but I will definitely tell people to bring their vehicle to Classic!”

“Had been quoted $3500 and $3600 to get a whole new transmission on my car. Took it to Woody's because I was around there and they could see me that day. They charged me $600 and then my car was acting so right. I would highly recommend them, but so strange to read all the bad reviews. I thought they were honest and fair and most importantly they did a great job on my car.”