-
March 2023 by A Lee
Yesterday, after speaking with the Pharmacist in depth about getting the remainder of my out of stock prescription filled, he, Kr, a person of color, asked me a person of color a question I have never been asked before while picking up a prescription. After arriving later the same day to pickup my prescription, I gave him my name and date of birth. He then got my refrigerated prescription, placed it in a bag, and before he handed it to me, he asked for my address! Is it customary to ask a person picking up a non narcotic prescription their address? My husband picked up this same prescription the month before. The lady picking up beside wasn’t asked either.Kr. on the phone and in person you have an arrogance about you. So much so that my adult child stated that she felt you looked down on us. I’m sure she would have been surprised to see your interaction with other people not of color. Remember how you graciously came outside of the Pharmacy area to help this lady slide her card? Well, please know this, keep looking down to make you feel good about you! As I already know that you’ll never be where I currently am!Publix please help your employees and/or contractors know that all people deserve to be treated with dignity and respect. And, if they’re not capable of that, perhaps choose instead to work with innate objects. Next time I will take this much higher than this review!Thanks!
-
June 2022 by Dorothy Francis
Denise Cox, I understand and share your sentiments. Notice who are having the best experience. They are not black like us. The temperature there is cold and calculating. Pharmacists Torent and Auriobindo filled my prescriptions that day. The person that intentional blurted out my PHI (personal health information) was a white blonde woman in her 50"s. Stood near the pharmacist station, while I was standing near the pharmacist's tech area and blurted out my personal information in front of about 5 white customers and 4 others pharmacists and the tech person. She named my illness and she called out the name of my medicine The doctor had not explained to me all that details. She sent me into shock. She made me question everything the doctor had said to me. I thought I had something that could possibly kill me. The pharmacist did not try to explain anything she blurted out. She took joy in knowing that I was very disturbed I could see on that monster face.I was called in another prescription by my doctor. I CVS didn't take my insurance. Publix and CVS are the only two pharmacies near where I live. I had them to send it back to Publix. I went there, but I couldn't take them. I found a Walgreen. I had taken a picture of the prescription. They filled it for me. Black people need to spend their money with people who treat them well and appreciate them. I wrote a letter to the store manager and to corporate. What a was of my efforts. White protection permeates throughout. Violating a black person rights is nothing to them. We black people need to make other choices. I was so upset I could have killed myself on the way home. I was shut completely down for some days. smh
-
October 2021 by Chico Blanco
Shout out to Alpha at the pharmacy!!!
-
October 2021 by Rae Pres
This is my favorite Publix! I shop here once a week and I have never had a negative experience.
-
July 2021 by burt minor
Great service always!
-
July 2021 by Melba Jackson
Employees are always helpful. Store is clean and organized.
-
February 2021 by Patricia Jay
Tried Delivert for the 1st time, wasn't disappointed. Only got 1 thing wrong and being my 1st tme cod of been my fault. Not to far from mr about 8-10 miles. Thank you Publix.Patricia Jay
-
October 2020 by Denise Cox
Today the older guy with white hair was very rude, disrespectful, unprofessional, and unapologetic. Customer service should always come first instead of ignorance.
-
March 2020 by Susan Gibson
Great employees supporting their community during the Covid pandemic. Thank you for being here for all of us.
-
November 2019 by Reshema Baxter Mountain
Staff always friendly Store clean
-
October 2019 by Alice Van Buren
The best. Staff is great. So courteous. I always recommend this location
-
August 2019 by Henry Rodriguez
Fresh, clean, and great to shop
-
May 2019 by Zsakia Randolph
This is my favorite Publix. Staff is always pleasant and willing to help. I always have a pleasant shopping experience.
-
February 2019 by Lynn Atchison
Love the seafood department
-
September 2018 by Shelly Atteck
Very helpful and courteous employees.
