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July 2023 by Bebe S.
People that work the auto department have no idea what they're doing or how to use the equipment. Stay away or you be pay more to fix
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December 2022 by Lind W.
When doing self checkout today (only had two items today), I came around on the right to double bag a glass item. A window pops up and the older man who assists on self checkout came over to me, but he was very rude and talking loud saying that I put the bag on the glass, but I did not. (that probably happens sometimes with a new checkout system that it reads things that gets close to the scanner). He did not play the video back. I asked if he would just clear screen and he said " that is what I am doing", yet again in a loud upset voice. I referred him to Front End Manager Diwan and she said she would handle it. I also pointed to the rude man so that she would know exactly which man. I have spent thousands at Walmart local store and online (like so many people) since I moved from a different state 4 years ago, and this is how the store and employees thank you. I highly doubt I will go back to this store.
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November 2022 by X-Reel Productions
Absolutely horrible customer service the auto care never has oil on deck they have you waiting in line for 35 minutes just to tell you they can’t do nothing for you this Walmart needs to be knocked down to the ground
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August 2022 by Anita B.
The Pharmacy clerks are not doing their jobs. I called 5 times to verify receipt and status of a prescription, each time they would answer the phones and place you on a hold without returning to the call. There is a change in staff and the service has gotten terrible. They show no care or concern for the customer.
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January 2022 by CJ Ancrum
Need to update your hours. They close at 11!
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January 2022 by Anthony Webster
Closes long before advertised closing time.
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January 2022 by Luca C.
The Walmart itself is fine but there's so many awful people selling stuff in and around the store. A few polite people in need and nice kids with fundraisers but mostly pushy ********. The phone service guy who for some inconceivable reason has a booth in the middle of one of the main walkways in the store physically grabbed me and pulled me back to his station and held me there after I said I wasn't interested in giving him my address and tried to keep moving. Not worth dealing with.
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November 2021 by L'Mika K.
I have to report this Walmart as a 1/5 stars due to the fact of having "pickup option" and not honoring it once arrived and items are paid for. I arrived today around 5pm to pickup my order I placed through the Walmart app for pickup, I arrived, parked in the designated parking spots, and checked in. Upon checking in, I was informed that they were busy and they'll be out shortly. About 5 minutes pass, I call the number listed, which was 470-955-7921 and it rang 3-4 times and went to voicemail. I then attempted to call Walmart customer service, but my bf insisted on going in to pick up the order to save the hassle of waiting a long period of time, etc. The order was then fulfilled, but what's the purpose of having the pick up option if it's not honored. Then they have pick up on the side of the Walmart in a sketchy area. How weird?
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September 2021 by CJ
Need to update your hours. They close at 11!
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August 2020 by M G.
BRAIN DEAD ORDER FULFILLMENT!I placed simple 3 item order. Ordered $35+ worth of stuff to get free shipping. YeahRight Charged me quickly Never got order to me. Sent replacement order Supposed to be delivered yesterday Nope. Had fedex tracking number, but all they did was generate shipping label. Never shipped.Just got off phone for THIRD TIME.They said they will just cancel order.DON'T ORDER FROM WALMART AND BELIEVE THEY'LL SHIP YOUR ORDER!!! BRAIN DEAD COMPANY
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July 2020 by Ellen W.
This is, quite possibly, the scummiest, scuzziest, most disorganized, unprofessionally staffed Wal-Mart I have ever encountered. I drove out of my way to this location because I was told touristy postcards were sold here. They are not. They are, however, sold at the Lawrenceville location.The first thing I saw when I entered the store was a hand sanitizer dispenser that appeared to have been struck several times with a baseball bat. The other side of the "stay healthy" display had a wipe dispenser for carts. Naturally, it was out.The produce was wilted and brown. The deli salads had brown lettuce in them. That's when I noticed something...the prices. The prices at this location are sky high. The cereal, the cheese, the yogurt, the milk...everything was priced like the ultra organic section of Whole Foods. I grabbed a gallon of Wal-Mart brand milk and moved on.I arrived at the cleaning supplies, hoping to find some germ killing Windex. They didn't have that, but they did have a tiny bottle of blue Windex for almost $4.00. Are you kidding me? Again, I selected the Wal-Mart brand.Now, as I'm looking at the cleaning products, I see two, young black men working on stocking a nearby shelf. No problem at all...until they start having a loud conversation. Every other word was "nigga". Nigga this, nigga that, I told that nigga, nigga was like, these niggas said...and so on. I don't want to hear that. Customers have the right to expect a minimum level of decorum from the employees, am I correct? By this time, I'd had all I could take. I checked out and left.Do yourself a favor and avoid this dump.
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May 2020 by Cassandra Buchanan
The website states it opens at 0600. Seniors in line waiting during the pandemic because hours have changed to 0700 no notice, noting posted. Not good for the common, we all have value as customers which keep doors open.
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May 2020 by Ronny
They’re terrible, nothing else to be said
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April 2020 by Gretchen S.
This Walmart was okay. I went here recently when I was in the area, and I feel like it was pretty well-stocked. I was able to get everything on my list. We didn't have any issues with the workers. Everyone was friendly and helpful. One of the workers even went out of their way to show me where something was without me asking, which was refreshing. To me it's just one of those locations that is just not laid out well. It seemed like I couldn't find things as easily or naturally as when I'm at other Walmarts. I have a preference for the Walmarts I've been to in Gwinnett County so far that just appear to be more organized. I would come back to this location if I need to, but it's just not my first choice.
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October 2019 by Mami F.
I am never a fan of Walmart but every now and then will stop into this location. You can tell the workers don't want to be there. They don't acknowledge you and don't even say hi during check out. I really don't like this place!!