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March 2024 by Alina Gomez
I went in at 4:39 pm. I was “helped” by an older lady who appeared to be limping. I wish I knew her name. She was very rude. She didn’t even greet me. I had my QR code ready to make a return for Amazon. She proceeded to hand me a clear bag and said “Put that in that bag”. If I understand correctly SHE was supposed to bag the item and package it herself, not the other way around. Hopefully management can correct her behavior towards customers. Receipt is attached so store owner knows who to discipline.
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February 2024 by Mr. Green
There's one guy here that is especially helpful.Always appreciate the help.
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February 2024 by Joseph Howard
Collin over in printing went ANOVE AND BEYOND. 10/10 service.
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January 2024 by R
Price wrong on the shelf.
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January 2024 by Lawyer Girl
Very slow need more staff/help!Only 1 person at checkout now 11/22/2023.
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December 2023 by Michelle Hiskey
I did an online order for 1 ream of paper and it was seamless pickup. Cashiers and others seemed really engaged in making sure people were served. Unusual and noteworthy.
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December 2023 by Linda Kroll
This store used to be 5 stars. Now, it just appears that people just don't care. The employees used to be so friendly and professional. The bathroom was dirty and not taken care of; it's just sad.
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November 2023 by Shawn Morris
November 2023Visited this location, primary for Amazon returns, it’s nice to see a full re-branding going on in here.They offer a ton of additional services now like TSA pre-check, enrollment, passport, services, luggage, tags, free packing and sealing support , and a lot of things in addition to what you normally would have expected for Staples.I’m really loving how Staples is leaning into packaging, packing , and especially travel and comfort.They had a really cool donut shop set up inside.It’s not a real shop, but you would believe it’s real at first glance. Great sales tactic to showcase printing services available!Service was quick and thorough. The sales attendee was pleasant and helpful!I’m looking forward to returning to this location for more assistance.
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November 2023 by Dave
This review is for the TSA Pre ✅:I was done within 10 minutes. All they asked me was how long I lived at my address and if it's current. They took my fingerprints, scanned my passport, took my picture, then I had to pay $78.Shop:Nice that it included a UPS. Store was clean.
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October 2023 by Justin Cook
It's a decent enough store but if you need copies, to ship something or anything else in the 'business services' area please expect to wait. A long, long time. Every time I've come in for something there are at least 5-6 people in line and it typically takes 20-30 minutes. If you're picking up supplies, great store. If you need any help go somewhere else. That's what I've started doing.
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October 2023 by Erin W
I went in for my TSA Precheck appointment this past Friday and I was impressed by how seamless the process was. I was in and out in under five minutes. The employee who helped me was incredibly polite and helpful. She explained everything clearly and had a great attitude. I was even 20 minutes early for my appointment and I was still seen immediately.The store itself is very clean and modern, all in all very professional looking.If you're looking to get your TSA Precheck done here, just remember to make an appointment and bring your identification documents (passport or birth certificate), and you'll be good to go.
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October 2023 by Ron Lucas
I have scheduled 2 TSA pre checks at this Staples store. Both times I get to the store at my appointment time and they say “oh the TDA system is down”. No notification sent to me that there was a problem and no apology from staff. Just a sign saying Reapply on line.
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September 2023 by Lashaud Pollard
I simply had a few items to drop off from Amazon. The guy that helped me today was very nice, but my concern was the long wait and the guy not having help. I looked around for the manager and they are nowhere to be found to assist this area until someone else comes in to help the poor guy out.
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September 2023 by Shami Patel
I came here to do an amazon return and the lady that helped me was very nice and sweet. She gave me a coupon that I could use in store because I did an amazon return. This location is big and clean and the people that helped me were awesome. They also have other services at this location like TSA pre check registration, passport help, amazon lockers and returns, and of course printing services.
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September 2023 by Peter Paulsen
I went to our local Staples to buy printer ink and could not find it in the ink aisle. I went to a staff person for help and by the time I returned to the aisle, a staff person was there and showed me where the product I needed was located. The experience was great!
