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November 2023 by Addis Zoom
I bought washer and dryer from the one in Tucker, Ga. some how it did not fit my place. David, P. M manager worked patiently and find me the right one. The fact I walked with good customer service, I will recommend others to use my sales person (David PM Manager).American Freight customerAddis Asfaw
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November 2023 by Naeemah Huggins
Walter at American Freight took car of what I needed so quickly and calmly. I really appreciate the superior customer service. I’ve been here 3 times in 30 days, always the best customer service.
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November 2023 by Charles Jackson
Ms. Evelyn made this one of the most seamless major purchases I’ve ever made. She really had a lot of patience with me and my lack of knowledge - she even talked to the finance company for me. Please ask for her when you visit the ticket location.
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September 2023 by Constance Folsom
It doesn't deserve this one star. I bought a brand new GE washer here, and it does not even work. The delivery guys set it up and rand one load to show that it works,but there were no clothes in the washer. Since there were no clothes in the washer, I had no idea that the washer barely fills with water. There is no auto sensor knowing how much water to fill. You have to literally stand over this washer like a child to make sure it fills enough water to over the clothes. The only way to do this is to press the deep fill button, but you still have to stand over it to fit the fill that you need. If you don't stand over it. You either have too little water or too much water. This washer is a waste of time. Who needs a washer that you have to stand over. It also doesn't have a detergent dispenser which means you really can't add detergent until you have enough water or else you will stain your clothes with detergent sitting on clothes without water. TRASH. Do not buy. Do not be fascinated with all these cycle options. All the cycle options don't work. Some cycle options the machine doesn't lock at all. I read reviews for two months thinking I was going to get a good washer at a good price. When you read bad reviews, trust them because who has time to sit down and write bad reviews. American Freight won't even take this machine back. I have to exchange oIt for probably another bad machine.
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September 2023 by Angela Morgan
The service that I received was excellent. Walter was able to assist me and able to give me everything that I needed. I also listen to him speak with a customer and his demeanor. He was very courteous, kind, and very professional.
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September 2023 by Daelyn Turner
I loved my experience at American Freight. David helped me understand the differences between each appliance and got me great deals through the warranty! Excellent service and I will definitely back in the future for more appliances.
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September 2023 by Jenise Burks
Great experience at American Freight!!! Jamal was very helpful in helping us find a washer and dryer as well as checking us out. He also offered us some other suggestions that we may come back. Great experience overall!!!
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August 2023 by Tamu Rasheba Green
I had an amazing shopping experience at American Freight. I came with my mom to purchase a suite of appliances for a kitchen renovation. Our sales associate, Nick, was very helpful and friendly. He walked us through all the inventory and helped us make the right selections. Nick was well informed and there was never any pressure to buy. But we ended up purchasing everything that day since the deals were so great. And we'll be back! Thanks Nick and American Freight!
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August 2023 by jacqn hagar
Ii never leave reviews, but we just bought new appliances for our home. The service was great. David handled our sale. He knows about appliances. Told us all kinds of things we didn't know about longevity and features. American Freight has the best prices. We walked away pleased and looking forward to our delivery
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August 2023 by Bianca Irizarry
Evelyn and Mohammed were amazing - helped with our tons of questions and made the process of finding exactly what we wanted so easily. The selection here is great, lots of options and incredible pricing. But the customer service was impeccable!
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July 2023 by Evelyn S.
You must go in person to get good service. Once there, Evelyn and a tall blonde were ready, willing, and able to help me. A few things I did notice, start in the far back and work forward. Do have them pull it out, plug it in, and throughly look over the appliance (refrigerator in my case). Do your homework before you go. Know how to check temp and bring your own equipment. Know what you want and your budget. Mostly- know the measurements of where the appliance will be placed & it's helpful to know measurements of previous appliance . I did seem to have trouble with fridge once I got it home. The walls of interior didn't match temp that fridge said it was. I immediately called and they let me know for to reboot. A day later, same story. The manager could've sent to manufacture warranty but instead handled matter directly allowing an exchange. This is something few businesses can/will do including those big guys. I know it can't happen every time but I truly appreciated it. Later, I realized in extreme heat it took 3 days (not opening door) for the unit to fully acclimatize. Now, I love my fridge. I'm not unexpectedly broke from surprise purchase. Delivery... They use a third party service called BDK. I will update damages caused during delivery are handled. Their drivers struck a garage door and left. So, be present throughout entire delivery. How to check temperature in a refrigerator:Place a few small cups of water in plastic cups inside and let set 24 hrs. Take a thermometer (laser or meat) and read the temp of the water. This is most accurate way to check it. Water needs to be between 30-40*. Even one degree over can cause spoilage & food poisoning. Freezer should be between 5*to -10*. Interior walls of refrigerator should be in the mid to high 40s if properly cooling. Back wall or around vents maybe colder. Doors always a bit warmer.
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July 2023 by Emily M.
My very old refrigerator stopped holding the right temperature and I was desperately searching online for a replacement that could be delivered quickly and installed. The refrigerators I found online were all either back ordered or could not be delivered for a month or more. I figured I would be out of luck to get a replacement until I ran across this location of American Freight. Not only did I find a really nice refrigerator for a really good price but it could be delivered the next day. I was contacted promptly about the details of the delivery. I was updated a couple more times concerning the delivery and it was delivered at the beginning of a 2 hour delivery window the next morning. The delivery guys were awesome. Very polite and took great care in removing our old refrigerator and installing our new one. They had no issues setting up and explained what I needed to know to get the new one started. I would purchase from them again.
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July 2023 by S Jones
We purchased for our new home today. We bought furniture and appliances. They have the best prices in town. David was our sales representative. He was excellent in knowledge and service. We will get a quick delivery. We had not realized how important long term care is of of our furniture and appliances before this purchase. Now we know and will have annual maintenance done so our pieces last longer. Thanks to David and Al for their great service and attention. We will send all of our friends.
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July 2023 by donovan kates
Nick was very professional and courteous. He made sure we found the product we were looking for at a great price. Go see nick if you visit this harbor freight
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July 2023 by Leslie A.
I have to give them a three. Fudge was delivered on my porch per my request. It was then plugged in. Lights came on along with the impression that it will cool. Fridge doesn't cool. Called Sears, they refuse to honor warranty because they state "American Freight offers it's own warranty ". Called AF, I have to go back to the same location, pick out another fridge Sams value or more. I can at least appreciate that delivery and pickup is on them. PLEASE LORD LET THIS NEXT ONE WORK
