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August 2024 by Jasmine Bryant
Just left this Ross. I went to get a quick pair of heels for a fair price, and was able to find some I liked. Waited in line, but was rushed off at the cashier only to find the ink tag still attached to the shoe when I got home. When I returned to get it removed, the cashier told me I’d have to wait in line to get it removed, so I called while waiting in line and they told me to go to the front.
The cashier that removed the ink tag from the shoe was explicitly rude. She had the nerve to insult my outfit and say my shorts were too short as I was leaving the store. This was 10 minutes ago. I’m appalled, outraged, insulted and disgusted. Ross, you no longer have my business. If a manager sees this, reach out and I’ll be happy to leave descriptions of your awful employees
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July 2024 by Arim
Some of the employees are absolutely awfully rude.
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July 2024 by Malérie Golgan
I'm a young disabled woman who uses a cane for chronic joint pain and sometimes needs to elevate my legs due to blood pooling.
While seated on a chair for sale and propping my calves (on appropriate furniture — plus no shoes on any furniture) to reduce pain, the manager promptly told me to get up, despite my cane being in plain sight. I can’t imagine receiving this treatment if I matched her stereotype of who needs a cane. ??
If you're disabled or chronically ill, I’ll just say I won't be back. Additionally, the accessible parking is insufficient as it’s always full.
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July 2024 by 333ThisMoment
My shopping experience was good, the store was clean, and the check out was a pleasant one with a friendly staff. Nice store.
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July 2024 by Sara Humphrey
One of my favorite shopping stores any city any state. A must go to place
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July 2024 by Muhammad Asif Paryani
Good place
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July 2024 by Amandah Baker
There should never be a time when there’s 4 employees on a shift, the line is nearly out the door, and only 1 of the 4 employees are on the register…. But here we are!
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June 2024 by Shakia Abrahams
The line is always super long which is why the purchasing line and the return should be separate. Unacceptable
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June 2024 by Cindy Ala
Cashiers so hated their jobs. At that's how they acted
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June 2024 by prince Paul
The line dont even make sense , i reviewed this one while in line ….
Why is it so long… worst one ever and its always like this???!!!
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June 2024 by Aly Rodriguez
The night shift manager of this store is a disrespectful despot, I returned 4 pieces of clothing with the purchase receipt and she only marked two when I told her why she only marks two if I return 4, she started yelling at me and asking me for the receipt she gave me. the fool, check your returns
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June 2024 by Mason Barrow
Great experience at Ross today when shopping for mom. Thanks Raina for all your help.
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May 2024 by Lee Sandra Jordan Rivera
My favourite store.
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May 2024 by Adaeze Olayinka
Upon entering store an employee almost hit me with shopping carts while rushing to stow them away. Then while shopping an employee took another customers cart and then that customer tried to take my cart and got verbally aggressive when I tried to take my things from the cart. The cashier seemed depressed unfriendly and rude in her commands. When I told her about the situation with the other employee snatching carts she really didn’t care. Super low vibes at that store. Will never ever return again. Hope they replace it with a more upscale retailer.
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April 2024 by Sabrina Johnson
Love their prices