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March 2024 by Ariel G.
The sandwich station is very slow. I waited in line 20+ minutes. There were only two workers. They were very slow working not to rush them but they could go faster than that.
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March 2024 by Linda Williams
Best sub shop in the business. You have to wait because there is always a line at this location, but always worth the wait!
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March 2024 by Ralph Snyder
Not a lot of options.
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March 2024 by Jamal X
Cake was good and ready on time.
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March 2024 by Sen
I was looking for a cake that I did not know the name of and an employee named Lydia came to help me. I did not ask for help but she stopped what she doing and help me because I look lost. 10/10 best customers service.
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January 2024 by Trish S.
I moved to Tucker in 2009 and have always been a customer of Publix when it comes to buying groceries. I don't love this new location at Mountain Industrial as the intersection is a mess during afternoon and evening rush hours, not to mention the parking lot is poorly designed, but that is not the reason for this review. The Deli. HORRIBLE!!! Whoever designed this Publix and decided to put the Deli in an isolated area located right by the front door was a genius. I am being facetious. This design is terrible. The employees have to walk from the kitchen through the store making their way between customers to re-stock items. The cases where the grab and go sandwiches and salads used to be are now behind glass doors on shelves, which are not easy to access. The bakery is in the back of the store...what? Why would you put the deli and the bakery on complete opposite ends of the store? Also, picked up a rotisserie chicken and realized when I got it home that it was OLD. The quality control is absent as this is not the first time I have picked up a chicken and/or chicken wings that were cold, old, dry and disgusting. The deli area is a complete mess.
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December 2023 by Morgan Baugh
The store is really clean. There’s self-checkout and cashiers to check you out. The employees are so helpful and polite.
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December 2023 by Nell A
Why have I been getting expired or near to expired food? My sister has told me she has too. Publix I expect better out of you. If when I returned the eggs, I got an apology instead of rudeness from the customer service girl, with two braids. I would’ve scored it a three or four because I like this store even when they’re busy, I’m in and out and all the cashiers are very sweet.
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November 2023 by Mediics Health
Overall Publix is a nice shopping experience nice prices and nice selections of products. Excellent customer service. One issue I have with Publix is, I always purchase chicken leg quarters, drumsticks, wings etc.. Bring it home and a day or two later it's not good anymore, it smells. This has happened about seven times to date. I have to keep taking it back and I let the customer service know, but they ignore it and nothing still has not been done about it. Not good.
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November 2023 by tristin culpepper
I enjoy shopping at this Publix location because they always have what I need. I particularly have a great experience each time I encounter an employee in the deli by the name of Ty. She is so so sweet and always efficient. The quality of my orders always exceed the expectations with her. Phenomenal employee!
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November 2023 by R Singh
Like other shoppers said their deli is understaffed. Why give out a pick up time if you cannot honor it. I had to wait 30 mins extra for a cold cut sub. How is that remotely efficient? Don’t waste your time coming to deli. Justin the manager is dropping the ball.
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November 2023 by BeWorld BeWorld
Customer service is limited to checkout experience! I ask 5 employees to help me locate a item they have online. Each said that's not their role in the store and continued on. I come here daily never asked for any help. I guess I'll start back shopping with Amazon If this continues. Because if helping customers isn't priority than there is no point in shopping a store. Your parking lot is a nightmare on Christmas and has poor traffic flow in and out the intersection, and make for a very dangerous exit.
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October 2023 by Prizzy Couture
I have always loved Publix, honestly it’s the only grocery store I shop in. The staff is usually amazing. Although my experience today for the first time EVER started off come rough with 2 associates BUT the manager Brendon absolutely turned the experience around and made it PLEASANT!!! Thanks so much LOVE!
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September 2023 by Pat S
I enjoy shopping at Publix, but this experience at this location was lacking. Only two bottom round roasts to choose from. Asked a young lady adding a different meat selection if they would be putting more out. Her answer was "I just got here." Also, it was Sunday. Dinner time. I found myself in a group of shoppers looking at the prepared food section. Only one or two rotisserie chickens were out for sale. There was a lady in the sushi section that was free, so I asked if they would be bringing more chicken out. She jerked her head indicating I should ask the lady serving another customer. I asked. She said. "I don't know what they're doing back there." To her credit she went to check, but forty minutes later, still no chicken. Fried or otherwise. After about an hour of roaming the store, my fourth pass by the prepared rotisserie showed it still empty. What could possibly be the problem?
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September 2023 by Heather Smith
This is a new store, so it's still very clean and organized. I go to this location rather than the one closest to me because I like it so much better.