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February 2024 by Porsha Wright
As a business owner, customer service is highly important to me. Mankind has lost all of its dignity in society. Until I met this beautiful lady at Public Storage by the name of Kisha. She a true gem. The most kindest person I’ve met in a long time!! She made me smile!!! Keep up the amazing work!!!
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February 2024 by SvG Mikz
Excellent customer service. Moved in first day with the help of Mary.
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January 2024 by Kennetha Clemons
Tomoko is awesome
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January 2024 by Winter
I had a problem for a week or so with my unit, I decided to go to the store to see what was going on. The new hire, I believe her name was Lakisha helped me resolve my issues, quickly and efficiently.
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December 2023 by Dani Meighan
Michelle was very informative. Very polite. Gave me all the infii needed to feel comfortable and safe knowing that I will be storing my possessions here. I can relax now knowing my things will be in a space and that someone cares. Thank you so much Michelle. You are such a an asset to your team. I really appreciate how thorough and patient you were with me. Best Regards, Xuná
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November 2023 by Travis Chandler
Service was the best. Ms Jay is all the way professional and courteous. I recommend this facility
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November 2023 by B. O.
Ms. Jay was awesome! A seamless transaction and great customer service.
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October 2023 by Michael S
5 months of renting and bill just went up with no notice no reason why or anything.Not to mention my unit has had a leak everytime it rains and still 2months later there has been no resolve or even a call back. I specifically asked the lady before signing into anything if there was an increase and was told no. This company policy is nothing but a bait and switch.
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September 2023 by Ruben Mclean
I rented a space 6 months and was shocked to see my bill go up almost $80. I was not informed of any price increase when I rented the space. Which should be told to the customer when they come in and pay. Just to be told it was in your contract. I feel that any price increase should be explained as that plays a very important factor to where I store my items. I feel it was very underhanded and unprofessional to not explain to the customer at the time of there rental agreement. Then when I contacted corporate they replied saying I can take my things to another unit. Which I will have to pay more money to do that. Very disappointing and not good practice. The only reason I gave a star is because the property manager was great and very helpful anytime. However everyone be aware public storage is just like the rest of these big companies out to get money by any means nessary.
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August 2023 by Sylvia Blakney
No one is ever available to assist at this location. We have had a unit here since April and out of all that time (5 months) we have seen an actual person once and this is during business hours. The first time when i did see the lady who was on duty, she got me in and situated and told me to let her know when i was finished so she could let me out. I was literally stuck at the gate 30 minutes before i thought to call the 800 number so they could let me out. She never answered her phone like she told me she would. Once we get our things out of this Location we won’t be returning.
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July 2023 by Jason Letbetter
Had a great experience today at the Tucker location. Tina was extremely helpful and made the whole process so easy! Thank you very much!
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July 2023 by Jred B
Thk you Tina. So very helpful. Was patient in getting me setup for my new storage. I came in doing her lunch. But she willfully assisted me. Thks so much
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July 2023 by Adabel Rodriguez
Stopped by this evening and didn’t realize the place just closed. Jay was nice enough to assist and answer my questions and didn’t turn me away. Jay thank you again for your time. I appreciate your help.
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July 2023 by juanita pearson
MS. Marden was very informative and has GREAT customer Service. She was EXCELLENT
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June 2023 by Daniel Cruz
Mardena was great and helpful. Great customer service