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February 2024 by Michael Hill
Kim Was nice and very Awesome with showing me my unit
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February 2024 by Thomas Hill
Kim was fantastic…she solved all my problems. And set my phone up with contactless entry. Thanks Kim!
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October 2023 by Sarah G
We won a storage unit from this location and we were very pleased with our unit but unfortunately not very pleased with the facility or staff. When we first arrived to pay for our bid, the door was locked. We waited about 10 minutes until someone finally came from upstairs. The checkout process was fine and easy, but we were not given a gate code. We were told “Honk when you need in or out, I’ll hear you”. We were shown our unit and all was fine with the unit. I would recommend bringing a flash light, as there is no light inside the indoor units beyond the hallway light. As you can imagine, once it came time to leave we were waiting at the gate once again. We honked about 3 times in 5 minutes and still no one coming to open or opening the gate for us as we’d been instructed. Eventually, someone was behind us, then eventually someone behind them and after another 5 minutes (and more honking) someone behind us came and typed in their code for us. As soon as we hear the “honk and I’ll open” method, we know it’s gonna be a problem. This is not only an issue at this location; but at many other public storages too that do not give temporary codes. Once it was time for us to get our deposit back, I’m sure you can imagine, just the same… another 5/10 minutes of waiting for someone to come unlock the door. We will most likely not be bidding on any more auctions from this facility as it was just to much to deal with and lots of time wasted sitting and waiting in the car.
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October 2023 by R Still
Karen is the “BEST” Property Manager this side of Tucker! GIVE HER A RAISE!!! She always present, pleasant and professional.Thank you Karen for all that you do for customers/clients!
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March 2023 by Dana Elliott
The worst!! No one is ever here. The rent has tripled in 3yrs. The dust from the adjacent lumber yard created an overwhelming amount of dust in my unit which that faces that direction.
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February 2023 by Bobby W.
The response and initial start-up/set-up are amazing. It's super quick and convenient. The advertising is not completely truthful. If you're in a rush and/or from out of town, please slow down and explore your options. The hidden fees rack up quickly.
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December 2022 by G. Melissa L.
Please note: FIRST MONTH'S RENT IS NOT $1. I got my lease on December 18, 2022. I am thinking rent is not due until January 18, 2022. No, the prorated rent for January is due 14 days later, January 1, 2023. I was informed by customer service that if the prorated amount is not paid by January 1, 2023, they will lock my unit on 1/2/2023.I wish I had read the reviews before I rented.
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December 2022 by Beyunka
Stopped by to inquire about a unit due to me moving and Ms. Angela was so helpful, patient and very knowledgeable. We need more people like her in customer service. I did have a lot of questions and she answered every single one in great detail. Give her raise???P.S. she is not at this location but they wouldn’t let post under the correct location…give her, her credit
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December 2022 by Skyy Santos
Ms. Angela has been so amazing to my fiancé and I. She’s absolutely the best. She’s always able to handle any concerns that we’ve had with our unit and provides us with the best customer service.
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October 2022 by Taylor Horne
The Manager, Taylor was super nice. I highly recommend this place. Thank you!
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October 2022 by Paulette Pierre-Louis
Karen is very helpful .She is a great customer service person for the business.
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July 2022 by Tonisha Cherry
Karen was super helpful and made my experience a pleasant one!. Thank you
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June 2022 by Raymond Broughton
I want to say Thank You to the lady that called and solved the situation that occurred with my account. I really appreciate the professionalism in that call. Thank you so much!
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May 2022 by Dale Smith
Karen was Super. She made my experience with Public Stoage great and excellent. She was on point with everything. Thank you Karen ?
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May 2022 by Femie Wright
I am very happy with the public storage and I want to thank you Karen.