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October 2022 by Kyle R.
Philpot was hired to move someone in my neighborhood and sent a full-sized semi. The semi was too large to navigate the neighborhood's roads but rather than finding an alternate method (like parking nearby and shuttling items to the semi) like many other moving companies have done, they decided to push forward, drive through yards while performing wide turns, and tearing up parts of the neighborhood. I watched them drive through my yard, leaving a large rut. While driving down to the house they were moving to discuss it with them, I passed other much larger ruts they created. When I asked them about fixing my yard they asked to see it. They followed me back to my house and made it clear that they had no interest in fixing it and that I should just deal with it. They took down my info and promised to call me before they left but lied about that and never called. Philpot clearly doesn't care whether they tear up other peoples' property. A quick look at Google Maps could have told them that they wouldn't be able to get through the neighborhood's roads with a full sized semi.
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December 2020 by Cybo dog
good communications, good service very step of the way. Our stuff arrived in good shape, on time.
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December 2020 by Jon Dean
Estimator - J.J. is IncredibleAccounting - A.R. had great communicationDispatch - Never spoke to themDriver - L.B. - Unprepared, unprofessional, and literally the worst experience in moving in any of my moves.Was assured on 12/3 by A.R. I would receive a call regarding my experience as well as on 12/4 by J.J.. As of 12/10 I have not received a call from anyone. It is clear that the front line is top notch but back of the house interactions require the patience of a saint and experience as uber driver as well as a possible licensed client to rent the uhaul shuttle for them. Good Luck!
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December 2020 by Jon D.
Estimator - J.J. is IncredibleAccounting - A.R. had great communicationDispatch - Never spoke to themDriver - L.B. - Unprepared, unprofessional, and literally the worst experience in moving in any of my moves.Was assured on 12/3 by A.R. I would receive a call regarding my experience as well as on 12/4 by J.J.. As of 12/10 I have not received a call from anyone. It is clear that the front line is top notch but back of the house interactions require the patience of a saint and experience as uber driver as well as a possible licensed client to rent the uhaul shuttle for them. Good Luck!
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November 2020 by Joan Marz
Our recent relocation from the Atlanta area to the Pittsburgh area was made stress-free due to the excellent service and care by the team headed by Adrian, who also transported our household goods safely and securely. The team handled our things with considerable care in an efficient way. Adrian and his team were friendly, polite, professional, prompt and incredibly hard working. The cost of the move was was well worth what we paid, and we were even charged less than the original estimate. We couldn't be more pleased with this move and recommend them for your next relocation.
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October 2020 by LynnJ Rejuvenation
All these comments had to come from within the office(s) are people that are affiliated with these company... They are horrible, thieves I wouldn't dare use them nor recommend Atlas to anyone! I say Atlas because they are the main carrier STAY AWAY
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August 2020 by Ak Ak
You all have an employee there Terrance lee born July 4th left his id and weed hell no I will never use he was getting hit hon my money wtf?never again I see why huge guy is so quiet he’s stoned on the job not around my family I won’t
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August 2020 by Nick VanDyke
This was the best interstate move we have made! All the packers and movers were professional and polite. Extra care was taken to make sure that nothing was damaged. They treated our possessions as we would have. The overall cost was cheaper than budget movers we have used in the past. The best part was no added stress, and everything arrived at our new house in the same condition as it left the old house!
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June 2020 by Aqualyn K
I was worried about getting my things from California to Alabama without flying back to California to orchestrate the move. Thankfully, John helped me coordinate the move with an estimate that was reasonable. My driver Jerry was very careful and thoughtful about my items, including the concern he had when picking them up... Ensuring that I had someone there to verify. And Just was great with being me updated about the progress. The moving guys were friendly, efficient, professional. AND THE FINAL BILL WAS LESS THAN THE ESTIMATE! Thanks!
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June 2020 by Jeffrey Sellier
The pre move contact and home survey was professionally done despite the Covid restrictions. The actual move and packing went as scheduled and delivery was painless.
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April 2020 by William McSweeney
Janette was very helpful as was John and Joe. Will definitely recommend Philpot.
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February 2020 by Edil Soto
Very good service, comunication at all time, packing and delivery on time, no damage to property . Service as expected. Vr Mr. Mendez .
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December 2019 by Rich Anderson
Great movers. very carefully
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August 2019 by Simona Capece
Horrific experience. Suffered extensive property damage and even worse some of my items got lost/destroyed including a very nice lamp. 4 months after moving I still haven’t received a refund for my loss. Office is very unresponsive, slow and does not care. They are clearly trying not to pay for the damages I suffered. I moved many times in my life and never experienced anything close to the incompetence of these people. I wish I had read the reviews before hiring them. It’s been very stressful and time-consuming. Can’t get to a final resolution despite multiple emails. Please avoid at all costs!
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August 2019 by Thomas Sparks
Everything went fine with our move which also required storage time. It would have been helpful if someone called us the day before to let us know what time movers would arrive for delivery. We had one small claim for a lost item which was resolved much quicker than I expected. I would use them again. I thought they charged fairly for their services.
