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July 2024 by Diana Miranda
I went 3 times! Very sad because I thought I would lose my cell phone number. They had told me that several times in various branches... but today Breylyn wow this girl is a genius, she definitely loves her job, she got my number back with some calls she made, she made me get a super great plan, with a new cell phone, protectors and save all my contacts. Super grateful to her, she speaks Spanish, she is definitely an angel, really, Breylyn, you are a sun.?
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November 2023 by Rudelvi Luna Perez
Do you know if they speak Spanish in this branch?
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October 2023 by Tony Rogers
Q did a great job! Was really helpful and knowledgeable!
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August 2023 by Vanisha Crowell
Claudia and Braylln are amazing. I had trouble with a device and they were able to get it working when no one else could. The customer service was wonderful.
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August 2023 by GroupCT LaVista
UNDER NEW MANAGEMENT!!!
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August 2023 by fredi alcazar
Excellent service, fast and efficient.
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August 2023 by Kanjanarat Lawlertratana
dont go
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August 2023 by Amen Pisces
Horrible customer service!!
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July 2023 by Rose Foxx
Freddie and breylyn was extremely helpful they went above and beyond to resolve my phone issue .. thanks to them I now have a working new phone
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May 2023 by Vanessa Anderson
I m at Metro Pcs LaVista I had a very nice experience Fredi Help Me a Lot Took Care Of Me He Has Great Customer Service Thank You Very Much For Your Service Vanessa Anderson Peace And Blessings
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May 2023 by Will Mosley
April 19, 2023, 12:25pm. I want to take the time now to let everyone know what kind of company MetroPCS is before I cancel service on all four of my phones. You can look at my past reviews and see that I am impartial and I think things through when it comes to products and services. MetroPCS has made me madder than I've been in along time.I bought an unlocked phone and I wanted to bring it to MetroPCS. [DAY 1] After walking through the online steps, my phone would not get signal. I spent several hours going through the automated system to get service with no success. [Day2] I spent the entire day talking with corporate MetroPCS and going through the automated systems that they assured me would work - but didn't. So, I went to a MetroPCS store. The employee was able to get my phone working, so I left but 20 minutes later, I had no signal. So [Day 3] I went to a corporate store on LaVista Rd and told the employee of my ordeal. He said that there was nothing he could do and nothing he was willing to do to help me fix this problem (of swapping phones) so I asked him, "So, you're saying that MetroPCS will do nothing more to help me, and MetroPCS would rather me switch to a different company?" Emphatically, he said, "Yes."I'm not sure what their business model is, but they've lost me as a customer. I used to respect this company, and maybe TMobile is trying to anger MetroPCS customers enough so that they run to TMobile. Whatever it is, please be weary of this company!
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May 2023 by Jamie Love
Wonderful opinion of phones , just bad customer service , they are not very helpful .
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January 2023 by Shaun Smith
New phone customer service person was very knowledgeable and helpful ?
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December 2022 by Marvin Davis
I BEEN WITH METRO FOR 21 YEARS MERRY CHRISTMAS
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November 2022 by Jason Foley
Great staff and customer service. Team was knowledgeable and able to set me up with new service.
