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March 2024 by Tymesha Hankerson
While completing my weekly grocery shopping, I needed assistance with finding a certain brand. I ran into the shift manager Kayla and she provided clear instructions to allow me to find exactly what I need. Before leaving, she made sure I found everything okay providing astonishing customer service! It’s nice to have genuine employees that care :)
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February 2024 by Claudio Puerta
Went in to use money services. 823am and still not open after waiting 23 minutes and seeing 8 different employees and 2 managers walk by to be told "we are short-staffed." My guess is th only employee who could run the services was late, but to be told 'shortstaffed' and to not have a contingency plan is bad customer service and bad management. Last time I use Kroger for anything. Horrible service which is probably because of the low pay, but still record profits. Since money is the only thing they respond to, they aren't getting anymore of mine
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February 2024 by Irene Prempeh
I had a challenging time finding things after the remodel of this location.. I couldn’t find any employees working on the floor, until I was approached by a worker … asking “if I found everything alright”. Kayla went above and beyond with assisting my shopping. I’ll definitely be back again !!!
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December 2023 by Teresa J.
I've stopped at this location several times since moving to the area. I've found it clean and mostly well stocked. Their produce is fresh and also well stocked. The handful of times I've needed to ask for assistance the employees have been happy to help and often gone out of their way to do so. I enjoy shopping here.
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November 2023 by Latrice Pruitt
I was there on Nov 22,23 to get some stuff and was at self checkout and I paid for my stuff and there system was doing to much and the young lady help me and when I paid it gave me something message and the girl got the manager and tell me my Payment don't go though and the girl told him I paid I don't get my stuff and it take my money I will not going to that Kroger no more at all I don't get my money back on my card I don't get my stuff from there
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November 2023 by Jazz B
Haven't had any issues here. Always clean. Staff is okay. They can be more engaging.
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November 2023 by Deldrick Ellsberry
This store needs an update (upgrade). Other stores in the area look much better but you can't be the prices. I guess that's all that matters
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September 2023 by FreakMyLife6
A few days ago I walked into this Kroger for a quick errand and it seemed like their sewer system had some kind of issue. The whole place reaked, I couldn't figure out what it was until I walked past one of the refrigerated isles and the floor was covered in absorbent powder. There was someone pumping what looked like their septic system out, my gag reflex kicked up and everything. A place that sells food should close when issues revolving around human waste happens, absolutely disgusting. Those poor employees don't get paid enough to work in those conditions too. Shameful.
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September 2023 by S&M Productions
They need to get rid of the broad with the rainbow weave. On the phone while working a register and got the nerve to raise her voice at me when I told her I don’t accept rip money when she tried to give me a 20 that had all types of tape on it. It’s a shame I choose to shop in a “Good” neighborhood and still received ghetto service. Ftp
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September 2023 by William Muller
Shopping is nice here until I get to the front end of the store. *Rude* cashiers and employees standing around talking about their personal lives and cracking jokes about customers they don't like. Why am I paying more than Wal Mart prices for this? I'll go there instead.
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September 2023 by Jasmine George
This kroger location regularly sells spoiled and tampered with food. I hav had to return open items, molded items, and spoiled items on multiple occasions.
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July 2023 by Tammie Anderson
Unfortunately, I moved and it is not convenient for me to get to the Kroger I normally go to. I have had to go to the Kroger in Tucker this is a horrible Kroger! They never ever have enough help no matter what day of the week or holiday etc.The manager Darryl is a terrible person to the employees as well customer. They never have food stocked and most time the fruit is bad! The customer service is so bad! Today the clerk was pushing in the carts and for some reason would not release them so I could shop. I don’t think customer service is top priority to these people. Every visit there is a bad one and I always leave regretting that I went. Needless to say I will drive right pass the from now on down to Chamblee Tucker!
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July 2023 by Ngoc L.
Terrible experience at self check out. It's not busy, just me and 2 other people. I needed a cashier to acknowledge my coupon, and another man needed the cashier to finalize his alcohol purchase. Tayleor was slowly refilling bags but she saw both of us standing there waiting for her. My kid is close to a meltdown. I'm waiting. She sees it and goes to the other man with the alcohol and then slowly refilling bags there. I asked her, can she come over and help me with my coupon. She said she needs to finish refilling her bags. Again it's not busy at all. Now there are just 2 people. It's clear she didn't want to help me. When she finally came she made rude comments to the other person about me rushing her. I truly don't understand what is the issue. I wasn't rushing and it wasn't busy. Doesn't take long to swipe a coupon. Why must you make someone wait. And why me? Then I realized I was the only person of a certain race when this happened. Done with Kroger. I'm going to Publix for better customer service.
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June 2023 by Hannah Carswell
Just drive on down the parking lot to Walmart. The prices are cheaper, the selection is better, the lines are shorter, and the employees are nicer. I’d be really careful of the meat here - the meat section smells awful and there is meat that looks obviously very bad and the staff have put a clearance sticker on it rather than pulling it. Every single person who works there seems absolutely miserable. It’s not just unpleasant there, I’d be careful of the food (if they are so bold about having meat that smells bad out, what other things are they doing?).
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May 2023 by Patricia
This Kroger is a great place to shop. Clean store and friendly staff assist if needed thank you.My first purchase of Apple Fritter's this morning.. there’s no apple pieces in it and no flavor of apple. Taste good- need apple please. The bakery is always clean and well stocked.
