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March 2024 by Wanda McMullen
It was easy to get an appointment to file my taxes (1st time in years because my ex always did our taxes). I saw that you could even get a virtual appointment. My only complaint was that I didn't realize they would charge $159; I should have asked up front.
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February 2024 by Sandra Reubens
I go every year. Never disappointed.
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January 2024 by Jade C Caines
I felt the prejudice from outside the door. The lock on the door looked as if it was locked and the location may have been closed so without pulling on the door I signaled to the associate sitting at the desk asking if they were opened. The associate only stared at me so I pulled the door and walked in. I greeted the associate and asked questions about the service I was looking for. The associate kept looking at me like he didn't even want to speak. after a long pause he said you need an appointment. I walked away. I have filed my taxes with H&R block for six years and have never seen this type of behavior no matter which office I walked in to. That man had me so irritated today. Associates like that is bad for business H&R Block....
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March 2023 by kidn play
Walked in at 10 and no one was available it’s tax season how you don’t have a tax rep during tax season?!?!? So unprofessional and then on the did door it said they take walk ins
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February 2023 by MysteryMovesWashOut
I always get excellent service from H&R Block.
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May 2022 by mary mcfarlane
I've used this office for years. Mr. Mobley is great.
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March 2022 by Althea Elisa
Usha was knowledgeable. She provided me with timely advice concerning my tax filing going forward. Thank you.
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June 2021 by Bonnie Sullivan
Yvonne Mapp earned this rating on behalf of H&R Block. I had never met her before filing 2020 taxes, and she immediately expressed condolences for the passing of my father (which is why I was seeking extra help on the taxes). Compassion first. Business second.She took care of all the questions and materials I brought and easily helped me file the taxes. She took stress off my shoulders.My advice to H&R Block is to keep Yvonne happy because she is your ideal employee who will win over new clients.
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June 2021 by k fulani
Although I was in and out very quickly. The person who did my taxes was clueless. He was unaware of several things and had to ask for clarification after I had to explain things to him. I should learn to do the taxes myself.
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June 2021 by Carol Daly
Professional demeanor of tax consultant. His knowledge and capabilities.
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June 2021 by Agnes Parker
I like the professional atmosphere the staff gives and very knowledgeable!
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May 2021 by Earl Ryan
I might just do my own taxes.
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May 2021 by Renee Ramsey
Yvonne Mapp is FANTASTIC! Could not have asked for a better tax advisor. And, I'll be sure to recommend her to family & friends.
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April 2021 by Carmen Rivera
Convenient location to where I live. Been going to this office for at least six years now.
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April 2021 by Conrad Miller
STEVE IS VERY KNOWLEDGEABLE !
