June 2021 by Bonnie Sullivan
Yvonne Mapp earned this rating on behalf of H&R Block. I had never met her before filing 2020 taxes, and she immediately expressed condolences for the passing of my father (which is why I was seeking extra help on the taxes). Compassion first. Business second.She took care of all the questions and materials I brought and easily helped me file the taxes. She took stress off my shoulders.My advice to H&R Block is to keep Yvonne happy because she is your ideal employee who will win over new clients.
June 2021 by k fulani
Although I was in and out very quickly. The person who did my taxes was clueless. He was unaware of several things and had to ask for clarification after I had to explain things to him. I should learn to do the taxes myself.
June 2021 by Carol Daly
Professional demeanor of tax consultant. His knowledge and capabilities.
June 2021 by Agnes Parker
I like the professional atmosphere the staff gives and very knowledgeable!
May 2021 by Earl Ryan
I might just do my own taxes.
May 2021 by Renee Ramsey
Yvonne Mapp is FANTASTIC! Could not have asked for a better tax advisor. And, I'll be sure to recommend her to family & friends.
April 2021 by Carmen Rivera
Convenient location to where I live. Been going to this office for at least six years now.
April 2021 by Conrad Miller
STEVE IS VERY KNOWLEDGEABLE !
April 2021 by Pat Jackson
Pricing is way too high!
March 2021 by Latresha Renee Sweat
Nafiisa prepared my taxes and due to unique circumstances, I have to say she was theemost helpful tax preparer I've had in my 25 years of coming to h&r block. She was very helpful, patient and in the end showed me compassion for my situation. She deserves more than the 5 stars.
March 2021 by Julie Bell
I am comfortable with the process. Our tax person makes the process easy and smooth
March 2021 by John Jones
Helpful and explained everything clearly and understandably.
March 2021 by Paula Woolf
Steve Mobley is efficient and and very helpful
February 2021 by Jessica Zamoscinski
I REALLY like working with Mr Zamor who does my taxes, he is very nice,patient, and knowledgeable. However H&R charges wayyy too much money. If their prices were better, I would return yearly for their tax preparation.
April 2020 by Curtis Jue
Very competent. Customer service is fantastic.