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June 2023 by Susan Flowers
My mother just completed physical therapy for a broken arm at Benchmark's Tucker location. She was so pleased to have worked with Eryn, who did such a wonderful job and was unfailingly cheerful and encouraging. My mother has regained most of the function in her shoulder and arm and can now raise her arm over her head. Overall, she couldn't recommend Benchmark and Eryn more highly.
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June 2023 by Heather Smith
Edit: Avoid this location. My wife spoke with Ross Doktor, who said the erroneous charges would be removed. They were not. She's been dealing with corporate who said there was nothing in the records. Ross is untrustworthy.The experience with this location of Benchmark is unfortunate because I know other people who went to the one in Embry Hills. Go there instead.My wife had a pinched nerve. The care she got from this location was terrible. Her physical therapist, Sara, made her do things even when it hurt and had an attitude. It made her back worse, and now, an MRI has confirmed she has a tear in a disk. She is going to a spinal doctor and PT at the doctor, and they are all very concerned about how bad her back is after all this time. She is now getting the care she needed back when this first started.There was a student named Noah, who Sara was training, who also had the same horrible attitude and careless nature.Now, they are saying my wife owes a bunch of money after thousands in co-pays.Avoid this location. They are terrible. You will not get compassionate, or even mediocre care.
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May 2023 by ET Py
Staff is pleasant and my therapist, Sarah. Focused on my issue and created a protocol that was effective. I feel much better.
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March 2023 by Frankie Senter
I received top-notch hand therapy at Tucker Benchmark. Erin is extremely capable while being compassionate and encouraging. I was recently a return patient for further work, and with her help, I realized some great progress, all while she was carefully guiding a student. I cannot say enough about her good character, personality, and skills as a hand therapist.
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February 2023 by Janae Green
Eyrn i really appreciate you and your lovable spirit. For love heals a multitude. You & the staff at the Tucker location are the best.. Keep up the great work.. Thanks again.
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January 2023 by Melissa Watkins
My experience with Eryn in regards to my OT was really incredible. I do not throw my praise around, as I am a nurse! She met me where I was and got me to a really good place with my shoulder and ulnar nerve issues! But, she went above and beyond to take my concerns regarding COVID into account. I actually had another facility email me and tell me that they couldn't ask their OT to wear an n95 mask which floored me. Everytime I showed up, Eryn was wiping down our workspace and the tools that she would use with me and she was often double masked and wearing the n95. She was always professional and at the same time very personable. She is just that rare find in a healthcare.
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July 2022 by Pat Maull
Don't Look Any Further I wasn't impressed at the beginning but there is so much knowledge, sense of caring and understanding flowing through this place. I am forever grateful for Ross my PT. Thank You So Much
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August 2021 by Robbie Floyd
Professional, knowledgeable, and friendly Physical Therapists and staff at this location.My doctor prescribed a couple months PT (twice weekly for a month, then once a week for a month) after a sudden onset of pretty debilitating hip pain and back pain/sciatica didn't resolve after a month of rest and inactivity. I had been quite active for my age (67) playing pickleball and golf weekly up to the point of the sudden onset of pain and limited mobility. Therapist Ross Dockter handled 90+% of my physical therapy visits, which consisted primarily of targeted exercises for core & back strength and leg & hip/back flexibility, along with massage of problem areas. Ross listened to get a good understanding of my history and complaints, then devised a therapy regimen that greatly relieved almost all of the pain and discomfort I was experiencing when I started PT. After finishing my last session today, I feel like all of the severe pain I was feeling initially is gone. I am left with a small amount of soreness and referred leg pain off and on at times when I sit for a long period, but with activity or by doing the exercises prescribed at home by the therapists, any minor pain is short-lived. I am hopeful that by continuing the core-strengthening exercises they provided me, the small issues I have left will also soon be gone. I've been able to resume my regular exercise routine of playing pickleball and golf during the course of my treatment, and was pleased I could rake leaves for hours a couple times as well without pain. I have normal muscle soreness after hours of exercise or leaf-raking, but the nerve pain and stiffness that made simply walking up my driveway or a flight of stairs quite painful is almost completely gone. I am pleased to highly recommend Ross and Laura and the staff of the Tucker Benchmark Therapy location.
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August 2021 by Pamela Simmons
Ross and his team are absolutely phenomenal!! I am currently being treated for an old back injury that’s flaring, and I’m already seeing improvement after only two and a half weeks of therapy. They are kind, compassionate and professional in every way. Today, after my visit, I realized that I got the time of my appointment mixed up. I inadvertently showed up two hours early, but they never missed a beat and accommodated me at the time I arrived. I can’t say enough good things about them! They are simply the best!!!
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July 2021 by Fran Wheeler
Laura Schirmer and the whole staff are really caring professionals. She worked with me over a month to strengthen the muscles around my knees and hips and developed a plan for me to continue working at home. Hopefully, I will be able to delay any knee surgery and keep my knees from hurting as much as they have in the past.
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July 2021 by Cyndi Albrecht
The genuine care and concern that I received @ Benchmark Tucker, motivated me to continue with the exercises and treatments.In a brief 2 weeks, Jess, Ross and the team got my plantar under control allowing me to get back to the long walks that I desperately missed.Thanks to all for your excellent treatments.Bob Albrecht
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June 2021 by florence mayes
This my 2nd time coming to this Benchmark location over the past few years. Being located in a small shopping center makes it so accessible, way better than navigating large medical centers, and walking so far to get to your facility. Parking is easy and free too.The staff is great! Friendly, highly knowledgeable, and professional. It was like that a few years ago too.And finally, I went in last April with severe shoulder pain and unable to do simple tasks. Now I am pain free, no meds necessary and I have gained all the skills to hopefully stay that way.
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June 2021 by R N
Dr. Ross treated my foot pain. He is very knowledgeable and talented professional. He gave me lot of confidence and strength to get through my pain. The entire staff is awesome. I highly recommend Dr.Ross.
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May 2021 by Catherine Jones
The team at Tucker Benchmark Physical Therapy was so supportive to ensure I reached my goal of strengthening my shoulder. It was very challenging at times, but the outcome was worth it, and I am able to do everyday task without the pain I had previously experienced. A special thanks to my P.T. Dominique, and assistant Sarah. I highly recommend this location. Also,Thanks goes to Ross the Clinic Director.
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April 2021 by Mitzi Jones
The staff at Benchmark PT was great. They were all professional and very friendly. My therapist was Jessica. She was very knowledgeable, responded to all of my questions, and provided a variety of exercises and stretches that addressed my pain and discomfort. She, along with Ross Dockter (PT/Clinic Director), did everything to help me make progress and reach my goals.
