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March 2024 by ronnie wilson
My experience here at Aspen Dental was a great comfortable and welcome experience for my first visit to the Dental office no judgement they just made me feel alive again..great staff here at Aspen Dental..thk.u
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March 2024 by haile kahssu
They treated us Very nice , and told us everything upfront
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March 2024 by Darielle madden
This office is horrible and their staff does not care for its patients. They have changed my appointment TWICE without contacting me then upon arrival they have no excuse to as why I was not told about my appointment change. Do not come to this incompetent location.
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March 2024 by Sandra
From the time I entered the office to the time I left, I felt each care member had my interest at heart. The office atmosphere is light-hearted, warm and professional. I to am associated with the healthcare field. It was refreshing to observe team member respect each other and the clients. Everyone seemed very knowledgeable of the duties. I recommend Aspen Dental-Tucker to everyone.
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March 2024 by R LINGHAM
Professional and timely
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March 2024 by Sandra Reubens
Had a root panel on tooth #10. Dr. Palazzolo and his co-worker were amazing. No pain. The office staff was also amazing.
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March 2024 by Addis Ethiopia
Terrible place I wouldn't recommend it to anybody ...I saw lack of professionalism and wasted my time here my appointment was 11 am and left 4 pm for teeth cleaning. They will have you sit somewhere and forget about you. Also the hygienist I had work by herself and keep leaving me on the chair saying oh I forgot this and that multiple times. I saw only 2 professional people the doctor and the nurse that took my xray.
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March 2024 by Shahreen Elahi
Aspen Dental Tucker has been an absolute nightmare.I have been a patient at this location since 2021 and it is an understatement to say that it is by far the worst clinical experience My treatment was supposed to be over 1.5 years ago yet all of these issues and delays brought me to year 3 of dealing with Aspen Dental's frustrations. I have been caught in the middle of two offices and several providers. These issues are not my problem, they are Aspen Dental's issues. I have had to call back and forth to patient satisfaction, regional managers, insurance, multiple offices, etc. The only person who was helpful thoughout this hellish experience has been the regional manager who has been patient and effective as he ultimately assisted with refunding my entire Invisalign treatment so I can restart my Invisalign treatment elsewhere.***PLEASE READ ATTACHED PHOTO FOR COMPLAINTS***Save yourself from the exhaustion and torturous headache that is Aspen Dental Tucker and PLEASE go elsewhere to take care of your dental work. This place is not worth it.
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March 2024 by Ruth The Truth
Came in for my first dental cleaning and examination of the year. Staff was very charming and helpful. Loved the friendly conversation with everyone I interacted with. However, they seemed very short-staffed, as my appointment was over 2 hours long for a standard cleaning and exam. My biggest criticism is about the facility itself. It seemed older than most Aspen Dentals, where the waiting room chairs were worn down, the bathroom looked as if it had not been cleaned recently, items and equipment looked as if they had not been sanitized, staff handling dental tools without gloves or a mask, filthy curtains, and staff being distracted by other responsibilities that lowered the standard of a hygienic dental office environment.I was informed I needed to have 2 cavities filled, and I declined to make another appointment at this location for this reason. I chose to be seen at a different location instead.I hope that this location can receive the upgrades they need for more pleasant experience.
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March 2024 by Gregory Bennett
Great work by the entire staff!!!
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March 2024 by Natasha Putmon
The experience was great, very well detailed made me feel so comfortable and trustworthy. The whole staff was amazing. I am now a client of Aspen and encourage everyone to try them out. GREAT bedside manners!!
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March 2024 by Alesia Banks
The office opened late. The technician didn't save my images, which took nearly 20 minutes to do the first time, so we had to redo them, which caused a bit of annoyance. The prices were ridiculously expensive, even with insurance. The facility was very clean. The staff personable and professional. There two hours but no remedy - need root canal but Dr isn't there until the following week to do it. No pain meds called in on my behalf. Still in pain! Do not recommend.
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March 2024 by Wendy Mastrocola
Friendly staff, patient and respectful. Very impressed with my doctor who finally was able to diagnose my problems. Completely explained to me my issues in terms I was able to understand while showing and pointing them out with my x-rays. It's almost impossible to find good caring doctors these days, so I'm thankful I've found this place.
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March 2024 by Bozena Radwanska
I had some reservations coming to Aspen, maybe because it is a chain business and I was afraid of indifference. My experience is just the opposite. Everyone I interacted with, from the front desk employees to technicians, doctors, and the office manager, was caring and kind. I got excellent explanations of the issues and my options. Within 20 minutes the office manager contacted my insurance I got clear estimates and a plan. I highly appreciated that. It let some of the multi-level anxiety dissipate. I would highly recommend the Aspen Dental in Tucker.
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March 2024 by Lou
Long wait time. They called me in to get x--rays then made me wait for in another waiting. After my appointment they made me wait in the waiting room again. I had to get to ask what was going on and suddenly they were able to help me. The price they wanted to charge me for dental work was outrageous. I requested that my prescription be sent to a pharmacy but it was sent to the wrong pharmacy. I was able to get an appointment at another dentist the same day. I completed my work for my dental emergency the same day for a reasonable price in less time than I spent at Aspen dental.
