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September 2023 by Ashley S.
George in plumbing is AWESOME! I am renovating an older house and was having trouble finding the right size for my tub spouts. He was patient, kind, explained things throughly. He made sure I had every single part I needed to complete the job. I had one more question the following day and went back. He remembered my name and asked me how the project was going. George makes this place truly feel like the neighborhood hardware store.
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September 2023 by Savannah Johns
Racist. Walked the old lady didn’t even speak but the white couple right behind us came and she loudly greeted them. How rude!
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September 2023 by Tommy Jiles
I would suggest shopping at any other ACE.I spent close to $1500 total on yard equipment.The Ego string trimmer that stopped working 2 months after purchase. I'm aware that this Ace does not take back used equipment, but the associate working in the section was very dismissive. Had to walk out when he said "I guess I can check but that's above my paygrade"If you hate your job and you don't get paid enough find another life path. I wont shop at this ACE again. The Decatur location has remarkable customer service and is 5x's busier.
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August 2023 by H B
Wonderful customer service. The person who helped me in plumbing knew immediately the part I needed, and even went the extra mile to demonstrate how to change the part. This was my first time in this store, and from now on I will drive a bit farther to make this my go-to hardware store!
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August 2023 by Alonzo Abel
Excellent choice of home maintenance supplies. Nearly everything FIY'ers will need. Prices a wee bit high though on finished merchandise. Also, GREAT cooking gear!
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August 2023 by Bantha Fodder
Great selection of all things hardware. Keith assisted me with my Napoleon grill purchase. He is top notch.
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August 2023 by Hung T.
If I could rate NO STAR I would! ‼DON'T DO BUSINESS.RUDE, RACIST employee. Especially the guy in the front who suppose to greet customer, hes SO RUDE. We ordered online and pick up in store, when we got home and realized that we ordered a different model than the one we planned to buy we went to the store to return it and also ordered the correct item at this SAME LOCATION to come pick it up.the employee claimed that we opened the box while the box still have its Original Tape on. The Employee opened the box and torn its box himself. After open the box, he pulled the battery out to check, they also check everything to see if we lie? wtf? His Fingerprints probably are the only fingerprints that are on the item/its parts ! because WE NEVER OPEN THE BOX, isnt it so obvious??!!after all the CHECK, the item ended up being BRAND NEW, and they still dont let us return?! and call other employees out to see it.
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July 2023 by L A.
Great inventory,horrible customer service.Been this way for years,Management needs to wake up and get a clue.
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July 2023 by Deyee Dmx
This store has good items that can't be found anywhere store else, there's a smiling person at the door, and the staff is cooperative in finding them, but some are not happy, especially the one who always walks around with a cart.
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July 2023 by Sompopo Sompopo
I came to this location to get a key cut because the Chamblee location Don’t have the key they with not cut me a key because is a t third party key but they don’t sell the key I need to get cut. And the guy a the counter was so I professionalDon’t have a ties you guys cut car keys and you guys don’t have the key. Thank you
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June 2023 by Carol Lybrand
Handy Ace Hdwe in Tucker has everything! The store is large and divided into sensible departments, each of which has someone to help you who actually does know all about the items he/she sells. This is just in case you have no clue what you need or how to use it. As a bonus, these experts are standing right there in their own areas; you don't have to hunt them down! Amazing, right?The last time I was there I bought two plants from the Garden Dept, Italian parsley and spearmint, the latter of which I hadn't found anyplace else in town. (Mint Julep, anyone?)Before that, I went in to buy a kit to fix a leaking toilet. They showed me what I needed, and it cost less than $10.Finally, I'll say that I actually enjoy going in there because I see so many fascinating items (even though I don't know what some of them are). I know there'll always be a Handy person nearby to explain it all.?
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June 2023 by David Williams
This has been my go to for years. When you need parts this place almost always delivers. I have these guys cut glass for me. But I have gone here looking for the most unique plumbing part for old faucets and they have it more importantly the staff knows how to help you. This place has so much to offer go take a look.
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June 2023 by Fred Duffer
Who in their right mind would rate this place less than PERFECT? If you aren't the problem is YOU, not this establishment. Amazing huge old fashioned and totally modern HARDWARE STORE. Tucker should be proud they have the best hardware store in the Southeast right in their backyard. I've been to a lot of hardware stores from back in my days as a touring musician and this place is hands down the ultimate "where can I get that" place. Cheers!
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June 2023 by Michael Breen
Very much my go to hardware store. I prefer it to places like Home Depot or Lowes. Always have what I need and a good staff that is always friendly and helpful.
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April 2023 by Chirley Quillian
Watched an employee talk behind a Black customer's back, and then was offended that I didn't want to join in on his racist tirade. Luckily every ACE is independently-owned so you can go to a different one.
