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March 2024 by LaMont Murphy
I will always go to Caliber if needed. Tristan and the repair Tech was Amazing! Got my car looking brand New
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March 2024 by David Schmid
Apparently they are going through some management turnover and there is no organization right now.
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March 2024 by Emory Searcy III
I was going to make arrangements to drop off my car today. I called and was told Jasmine would check availability and I was placed on hold. After being on hold for 15 minutes. the phone rang, and then hung up. I called back and was placed on hold... again for an extended period of time. I hung up, called back and was told Jasmine is dealing with a customer from I guess Travis, and would I hold. I thought about it. To be on hold for the same customer meant there was an issue in my mind, and to simply provide a date for me to patronize the business it took over 20 minutes to answer a damn call. That short irritating experience pretty much helped me to decide not to deal with them. And no need to respond with the typical, sorry about the service. It was insightful. Thank you.
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March 2024 by Tonda B
The staff is very friendly and efficient. They took really good care of my car, as well as washed and vacuumed her out. Thank you so much!
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March 2024 by Jimmy Le
I AM TIRED OF WAITING . THIS PLACE FIXED MY FRONT LEFT HEADLIGHT A FEW MONTHS AGO THEN THE HEADLIGHT WENT OUT NOT TOO LONG AFTER THEY REPAIRED AND WHEN I TRIED TO GO BACK TO THEM TO FIX IT ,THEY BRUSHED ME OFF TO THE SIDE - SINCE THE END OF NOVEMBER OF LAST YEAR . THEY SAID IT WAS Manager CHANGE AND DIDNT INFORM FOR MONTHS AND TO THIS DAY I AM STILL WAITING FOR THEM TO REPAIR THEIR MISTAKE.NO UPDATES OR ANYTHING.
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March 2024 by Joi W. Carmichael
Friendly staff, superb service and quality of work
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February 2024 by DYN
My service disappointment occurred when I picked up my car. Unfortunately my car had an error light on and I was instructed to take it to the dealership for diagnostic and repair if needed. This should have been done by Caliber Collision as this light was because of the impact of the collision to my car. I was also disappointed my car was not cleaned after the repair. It was returned to me dusty and dirty from the repair.The repair damage appears to be excellent work. The car does not look like it was ever in an accident. Though I am stuck to find out the internal damage.
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February 2024 by Shanise Palmer
The staff at Caliber Collision on Mountain Industrial Boulevard were amazing! They ensured that I was back on the road quickly and went above and beyond! Special Thanks to Jasmine, Amber, and the regional manager Brian who helped to make things happen!
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February 2024 by Michael Pulley
They fixed my car and had it back to me within days. Great service!
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February 2024 by frank morton
Only going here for repairs now!
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February 2024 by Tom Dance
Nice job
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January 2024 by George Davis
Attention to detail
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January 2024 by Yei Gorgor
Wonderful place. Great experience. My work was done in a timely manner. I was kept informed through the entire process. Thanks.
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December 2023 by Virginia Lin
Kiry (GM), Gerard (repair specialist), and Jasmine (front desk) were all very friendly, respectful, and knowledgeable. The whole process from intake to pick up was very quick and timely with daily updates. I highly recommend this location!
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December 2023 by Berry Williams
Great work done. Great customer service. Car was very clean afterwards- better than before. Highly recommend. Work was done timely too.
