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September 2023 by Lawson Holt
Great response time. Great customer service!
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September 2023 by Jeff
I've been with Southern States Insurance since 2011, they've done a great job for me all 12 years. Enjoyed talking to Hilary today with all good news for my upcoming premium for 2024. Thanks Hilary.
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July 2023 by Dan Shust
Brenda Hannah always provides friendly and helpful service. It feels like family when dealing with Toccoa Insurance Agency. Highly recommend them!
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July 2023 by Terry Bratcher
It is such a pleasure having our business insurance relationship with this company. Andrea Roper is amazing with her timely response to ANY questions or request we may have.....always going the extra mile to ensure the customer is taken care of.
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February 2023 by Ankur Patel
Breanda is excellent. I could never find a professional insurance expert like her. Thanks to have Southern state insurance as my insurance company for both Home and Auto.
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February 2023 by Art Mathews
We received same day service when requesting a revised COI for one of our vendors.
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November 2022 by Annie Reese
Always a pleasure to have Brenda Hannah working to get me the best deals out there....She makes the process stress free.
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October 2022 by Cheryl Sandgren
Brenda Hannah is wonderful to work with. Anytime I have a question or concern about a policy, she responds promptly with a thorough and thoughtful answer. She works hard to deliver the best insurance rates possible. I highly recommend working with Brenda. You won't be disappointed.
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April 2022 by Dan Bishop
Been very helpful in answering recent questions about my policy renewals.
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March 2022 by Kim Sosebee
I needed to move my policy to my new county. Brenda was very very friendly and got the job done. I recommend her and her office for any insurance needs. I have home owners and car thru her and i got the best quotes thru auto owners! Brenda is great to do business with
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March 2022 by Sylvia Anderson
Been doing business with this company for many years. Always pleasant, fast response time, and most of all helpful with any questions, issues, or concerns.
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March 2022 by mike haller
Andrea is always very helpful and responsive. Would highly recommend!
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February 2022 by David Schmitt
I've been with Southern States for over five years, and they've really served me well. They always find the best rates for me and are tops on customer service. Most recently, I had a complex set of changes and new policies related to a move, and they took care of everything without a worry.
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February 2022 by Peggie Bratcher
I have ALWAYS had superior service from Southern States Insurance during the 10+ years of doing business with them. Andrea is off the charts in timely efficient responses as was Margaret who retired last year.
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February 2022 by J W
Carrie has been a pleasure to interact with during liability insurance renewal season for my business! Limits had gone up and I had to request additional information to be added to the certificates indicating the additional coverage and Carrie handled this in a very timely and prompt manner, ALWAYS being extremely polite, friendly and professional! I will be happy to continue doing business with Southern States considering I know Carrie will be extremely competent to take care of any issues should the need arise! Thank you, Carrie, for helping me with these time-sensitive documents!
