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April 2024 by Kay Townsend
Had a terrible experience here. Was told my remote was partially fixed , it was not. Was charged any promised a discount if I ordered a new remote from them that day.
No discount and was told it was handled incorrectly and the total charge of over 594.00 would stand. Was refused to speak to the service manager by his assistant. Disputed the charge and because I could not prove anything I was told was stuck with the bill. Beware!
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February 2024 by Paul Green
Had bad battery, and they sent a wrecker to get my vehicle and replaced the battery. Of course, under warranty and no wrecker fee. Nice
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April 2022 by Russell Robertson
Took my vehicle in for a update and had excellent service!
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January 2022 by Jack Alan Levine
So much appreciate the amazing service and consideration I got from Jonell and Shane at Jeff Fender Service in Tifton, GA. Our car broke down and I 75 and was towed into your awesome dealership. I got an honest evaluation of what the problem was and you guys were kind enough to tell me that I was best off taking it back to the dealership where it would be under warranty, as it would have been significant cost to fix it. Thank you for your honesty and integrity,,, it is rare these days but great to see, It is nice to know that the Fender staff put people first. I would highly recommend these guys as there integrity and kindness and professionalism went a long way with me. It is raare to see people genuinely put the best interest of their customers first, but it is obviously standard procedure at Jeff Fender Service. I am so grateful to all of you and thank you again Jonell and Shane being so helpful in treating us so kindly. Jeff Fender Service gets my highest recommendation! Jack Levine
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September 2021 by Vivian Hightower
No cars
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September 2020 by Marina Garcia-LuCiano
5/5 WOULD RECOMMEND. Ricky was very inviting and full of patience! He made sure that our needs was the focus of the entire process. Once we had our vehicle picked, the buying & signing process was done in 30 minutes. Very happy with our buy! GO SEE RICKY!
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September 2020 by Tara Hale
If you are looking for a new car, I highly recommend going to see Ricky Mixon and the team at Jeff Fender Auto. Professional and courteous, Ricky made the magic happen, and I drove home same day in my new Cadillac. An overall wonderful experience!
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May 2020 by Wesley Mcgill
Great place to do business mr tift and mr Courtney went above and beyond to get us the deal we needed on the car we wanted didn’t try to push anything else on us but stayed focused on what we wanted great job guys and a pleasure doing business with you we will be back for sure thanks again
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March 2020 by Terri Staton
Puts extended warranty in contract without even asking on used car tells you that its good to have was a waste of money they should ask before putting extras in also wants to charge outrageous high price for repairs and don't even explain price of labor r parts I went some where else and got car fixed for reasonable price this place is a rip off supervisor wont even call me back to explain why they r so high in prices would not recommend this place for repairs r buying a vehicle go to d and e for repairs it would also be nice to get my 128 dollars back I paid for them to look at my car was a waste too since I wouldn't pay 1572 for brakes and a hose to get fixed ridiculous
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March 2020 by Carey King
This story starts with me making an appointment because my car was not blowing heat out of my heater and the car was running a little hot, their diagnosis was the expansion value. I talked to the Mechanic and asked how it would prevent hot air not being blown out, He said the actuator may not be working correctly because of it, I agreed to the repair. When I picked up my car I drove it only to find out the problem was not fixed. I returned and reminded them that I was not get
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November 2019 by Chelsie Sellers Jordan
My family waited a long time to buy the perfect vehicle for us. We finally drove 3 hours to this location to pick it up and purchase. While during the sale , everyone was super friendly , we get the vehicle home and it has multiple problems. The entire engine is messed up on it. We have owned it less than two months and it has been in the shop most of the time. Costing our family a lot of money. We have two small kids and this has been a huge hit with time and expenses . I contacted them twice after we got it home trying to figure out what to do with no response. It is so hard for me to comprehend someone doing this.
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September 2019 by Jewel Barrington
Friendly, accommodating.
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September 2019 by J D B
Friendly, accommodating.
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September 2019 by Jessica Jones
Amazing Customer Service
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August 2019 by William Pelter
Great service as well as better then good selection of GM quality cars and trucks.
