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August 2024 by candice burkett
The rudest customer service I’ve ever heard!!! A phone call was made to this place about a vehicle that they have. First issue they didn’t want us to provide our own parts. Second issue while on the phone with Andy he said that he didn’t have time to look at the vehicle or keep checking to see what was wrong it. Then proceeded to say just come back and get it and take it somewhere else he didn’t want to work on it. I was so appalled at how he spoke to a customer. Saying he was too busy and didn’t have time to answer questions. If I could report this company to the BBB I definitely would. Just unprofessional at its finest. Would never recommend them to anyone.
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August 2024 by Sheldon Lustgarten
They are the best and most honest quick service
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May 2024 by Don Roberts
Sam and the Ponders crew got my front end performing perfect!
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April 2024 by Kui Padamada
Great service
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April 2024 by Linda Walters
Super and honest. Absolutely answers any questions and concerns
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April 2024 by Korei Johnston
Awesome place got us in that day even though they were very busy and extremely affordable
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December 2023 by Teresa Jones
Ponders is a #1 automotive shop in our area. I have been going to Andy & Sam for years. Very nice place to go.
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November 2023 by Sidney McKinney Sr.
They are always busy which is good. I'm happy with the work done and the service technician.
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October 2023 by Emilio Sousa
⭐️⭐️⭐️⭐️⭐️#1 BEST MECHANIC SHOP IN THOMASVILLE GEORGIA. . BEST PRICES , HONEST TO GOD OWNER AND GREAT MECHANICS. GREAT CUSTOMER SERVICE. THE # 1 MECHANIC SHOP IN THOMASVILLE, GEORGIA AT THE BEST AND REASONABLE PRICE . AND QUALITY DEDICATED WORK ON YOUR VEHICLE . ??⭐️⭐️⭐️⭐️⭐️
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July 2023 by Kimbrenasia Flemmings
WORST CUSTOMER SERVICE!!!!!i took my car in for a consultation on a Thursday and did not receive any word on my car until Tuesday. When we got to the shop today, the battery on my car was DEAD!( A NEW BATTERY THAT WAS PURCHASED NOT EVEN A WEEK AGO) when Questioned about it, the workers stated it was an accident on their behalf however they did not know who was responsible & the owner just refused to work on my car any further. I did not come off as rude and i was not causing a scene. ALSO while waiting on assistance to get answers on my car, a worker from the establishment jumped into the drivers seat of the vehicle that i arrived in (THAT WAS NOT BEING SERVICED BY THE COMPANY) and proceeded to drive without any type of warning or indication as to why. I politely asked the worker to get out of the car. He then stated that “it was not a big deal” and walked off 0/10 WOULD NOT RECOMMEND
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June 2023 by Casa Bambu
Great service. They fixed my trailer wheel bearings the next day since I was just passing through, eventhough they were backed up with work. Very friendly people too
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May 2023 by Chris Fralish
Got my car in and out quickly. Friendly folks in there too!
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January 2023 by John Davis
Andy and Sam and all the guys at Ponders are great. Professional and personable. I recommend them for all your automotive needs.Services: Auto engine diagnostic
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November 2022 by Donna Gerald
Thanks so much Andy. You knew what was wrong with my jeep in 15 minutes when it took other mechanics 3 days to figure out.
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November 2022 by Robert Clark
Multiple codes, last one was camshaft phaser. God is always good to me. It was a blessing that I went there.Professional, courteous, and very knowledgeable. Thank you ever so much.Service: Electrical
