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August 2023 by Amanda Nunley
Breath of fresh air with this company! Easy to use website, fast shipping and great quality merchandise! Highly recommend! Love my new Cumberland VHC bedding and the price I got it for!
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April 2023 by Cindy Seamans
Purchased a very expensive bread box. Arrived with broken hinges and a bent door, I have tried to repair it myself. I have glued the hinges into place and had to purchase felt pads for under the front in order eve able to open the door. I have requested a partial refund. Will wait to see if they respond.
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November 2022 by Lori Curtis
I ordered placemats, I did not like them. I paid for return shipping with the full understanding that would be my responsibility. I printed the return instructions and sent to address. Not realizing my order was being sent to Thomasville return address. I’ve not gotten a refund. When I called PC Fallon, I got a young man who said I would have to pay to have the items shipped to the correct address. So loss of more money. I think return instructions sent with items would be a better idea. Sorry your mistake is not what a customer wants to hear. Terrible customer service
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November 2022 by B. Brod
I purchased 8 pillows from P C Fallon. Unfortunately they were too small for my chairs. I followed directives for the return,and at the end it stated there were different policies if the item was Thomasville. We returned the itEms the next day and had to an oner HALF the purchase price of the pillows for shipping. ( which was 68$)! I immediately called customer service and spoke to a nasty,and arrogant young man who clearly should not have been in customer service. I haven’t at this time heard back from the company.
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November 2022 by Culleen Zachmeyer
I am in the process of placing an order. The fact that the company monitors customer comments is notable. Overall they seems to care about their reputation. Nice website but some items could use a little more detail/description.
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November 2020 by Renate Pruitt
Accidentally ordered the wrong product and was promptly refunded. I highly recommend this company.
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November 2020 by Ashley Brunty
I have never ordered from this company before, my mom had in the past and was pleased. They have nice products but the gentleman we spoke with in customer services was very rude and unprofessional. I am returning my curtains with no desire to use this company again. Plus found better deals elsewhere!!
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November 2020 by Merie Beeny
Great buying experience. Thomasville bedspread is beautiful and delivery was within a week. Wouldn't hesitate to buy from them again.
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November 2019 by Tameshia Weaver
This is a hidden gem in our town! From Yanke Candles to the PRE de Provence Soap, we are absolutely in love with this company!!!
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November 2019 by Luanne Norris
I ordered claire burke christmas mermories simmering oil... No Fragrance at all... Three bottles of straight out veg. Oil!!!!!!!!???????
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November 2019 by Veronica Patrick
I am one happy customer. I called today and got a very nice gentleman on the phone. “ I was just checking on an order and he was super nice and handled the call with such a nice attitude and yes IL be a continued shopper ❤️❤️❤️??? Campbell bedding ???
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November 2019 by cookie L
I do agree with Richard.The lady that answered the phone is extremelyRUDE !!!??Repeating the same thing like a parrot about the return policy!!Horrible experience...I am glad that I spoke to Ronda.She was pleasant and helpful!!But I still dont understandI bought a wax warmer ..no scentWas detected!!She asked me to try another waxI had order it before she even asked.I bought a new item.Ultra Sonic Electric DiffuserHope it works!!I always pay with PayPal.They're not clear when you order.They say "NO REFUND"if the product has been used.How else would you know if it works??They tell you that after.If anything happens during this purchase.I will never order again.No one has money to throw away..
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November 2018 by Alison MPG
Awesome to deal with. Great service online, and shipped within appropriate time frame.
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November 2018 by Dana Schwisow
I have ordered a bedspread, pillow cases, shams and bed skirt the 13th of January. I still have not received a confirmation of them shipping. Every time I call, I get a bunch of recordings " you are eligible for blah, blah, blah". This place may of been cheaper but definitely not faster and I move in 2 weeks.
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November 2018 by Brenda Logan . All4YouMom
I love P C Fallon! I have bought candles, bath products, and other home goods from them, and they always provide top-notch, personal service. They offer top-quality items at competitive prices, and I will definitely continue to shop with them.
