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March 2024 by Diane Belsha
Best customer service and prices for all my personal and business needs. My Veryical banner is perfect
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February 2024 by Jamie Loudermilk
I am so grateful for this store and the services they offer. They were my one stop to get a document printed, notarized and scanned back to me. They made it easy to get that done while I was dealing with a lot of stress. Thank you!
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February 2024 by S Hwang
Their customer service is always excellent and friendly. During my recent visit for document notarization, the gentleman who helped me went above and beyond. Not only did he spot an error in the document, but he also gave me a great suggestion on how to address it. This is my favorite UPS store around this area!
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January 2024 by Rahim Kapadia
People working there always helpful, respectful and always smiling.
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December 2023 by Nitya Chandra
Horrible service! They don’t seem to care and unnecessarily charge extra for items when they can easily help you without every nickel and dime. Awful and rude people. Go someplace elseThey Would not accept Amazon package as 2 separate ones even though that’s how I bought it. Wanted me to buy another box to put both boxes in! Went to kohls without any issues. Didn’t need to buy anything! Go there always nowOne of them is good, the other is always rude. Will never go to this store ever again even though it’s so convenient.
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December 2023 by Jane Sunny
Because they are customer friendly. We have used this store for shredding, packing, passport pictures, faxing, shipping and they are always professional and knowledgeable and fair priced.
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October 2023 by Niloy Bhattacharya
Worst UPS store would be polite.I faced challenges multiple returning Amazon Prime purchases here. They would lecture you for putting a 6" tape to se4al off the returned package, to not accept larger multi package products.Customer rep/owners are not flexible and don't bother about customer.Last time here.Compared to KOHL's where it's zero issue, much friendly staff.Amazon should stop using UPS store or at least stores like these at 7778 McGinnis Ferry Rd, Suwanee, GA 30024
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October 2023 by Jerry Pulley
Customer service is above excellent. Owner goes out of his way yo be helpful. Very helpful with passport services.
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October 2023 by Nate C
Very good store. They were very helpful in explaining everything during our visit for notarizing documents
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October 2023 by Kami Peyton
Besides the convenience of the services offered, the customer service I receive at this particular location is always top knotch. The entire staff is always so friendly and helpful. They are always willing to assist me with whatever I need. Simply the best UPS store I have experienced.
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October 2023 by Marcy Blochowiak
Shaikesh, KB and Mickey were incredible!Very pleased with the customer service and pricing!
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October 2023 by Kelsey Ahn
Had a return that got turned away because supposedly the QR code printed by the person who asked me to take it was too blurry. I noticed my phone scanned the code perfectly, so I took the same thing to another location. It scanned just fine.
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June 2023 by Paula Robinson
"I rely on this UPS store for all my personal and business shipping needs, and it consistently exceeds my expectations. The owner's friendliness and helpfulness always leave a positive impression. Last year I shipped an important business document that seemed to have been delivered to a different address. Fortunately, the owner graciously assisted me in tracking down the recipient's signature. Through our joint efforts, we discovered that the document had been rerouted to a mail room with a different address but ultimately reached the correct government official.More recently, I sent gifts to my family, purchased during my vacation in Israel and Petra, Jordan. Unfortunately, one of the gifts arrived damaged. I promptly visited the store and presented the owner with a picture of the damage. He remembered me from my visit the prior week and generously offered to handle the claim on my behalf. To my delight, the very next morning, I received an email confirming that the claim had been submitted. Just three days later, the owner personally called to inform me that the claim had been approved. Once again, his exceptional customer service exceeded my expectations.Overall, my experience with this UPS store has been consistently outstanding. The owner's dedication to providing exceptional service is truly commendable, and I trust them wholeheartedly with all my shipping needs."
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January 2023 by Maddie Pimentel
I always receive excellent service at this UPS store. In October of 2022, I sent my closing documents overnight to the law firm in NC that was handling my closing. My package didn't make it until the following day. My closing had to be rescheduled but everything turned out okay. The store manager filed the claim for me and kept me updated on the status of my refund. I would definitely recommend him and his staff and would go out of my way to visit this UPS store.
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December 2022 by Paulynn Lau
This is one of the best UPS stores because of Shailesh, one of the managers. I had to file a claim due to significant damages to the content of my shipment. Thankfully I had shipped my package with insurance. Shailesh helped me from the very beginning with all the required paperwork and lodged the claim for me. The UPS claim department was slow-walking my claim but Shailesh took the initiative to constantly follow-up on the status. He made sure I was copied on his correspondence with UPS. It took more than 5 months for UPS to finally settle the claim. You can’t ask for any better customer care and services than what has been evidently shown by Shailesh and his team.
